Position Summary

This leadership position is responsible for leading the on-site J. J. Keller cafe staff of 3, in-house catering, and to-go refrigerated food at our corporate office in Neenah, WI to ensure work is completed in a quality manner, customer service expectations are fulfilled, and mandated health and safety regulations are followed. This is an unique role, for a food service professional, where the job is during regular business hours and no scheduled evenings or weekends.

Job Responsibilities

• Leads, develops and coaches team:
  
  • Provides clear expectations, feedback and recognition
  • Participates in the hiring/selection process
  • Writes and conducts performance evaluations and progress reports
  • Handles associate relations issues
• Delivers results in line with the following key metrics/accountabilities:
  
  • Safety
  • Quality
  • Service
  • Profitability
  • Growth
• Develops strategic and operational plans for execution of cafe services, including productivity and service measurements.
• Ensures menu planning adheres to nutritional standards.
• Manages the ordering and inventory of product to ensure availability of supplies needed.
• Maintains documentation and reports related to food and money.
• Identifies opportunities to improve utilization of cafeteria services.
• Performs Cafeteria Server job functions as part of the daily operations.
• Manages expenses in line with departmental budgets and corporate business conditions.
• Carries out responsibilities in a fair, ethical and non-discriminatory manner and ensure that staff follows these same guidelines.
• Enforces and support all company policies and procedures. Fully support the company's commitment to safety and the environment and strive to maintain a clean, healthy and safe workplace.

Qualifications

Experience:

• Culinary experience in food service or restaurants.
• Leadership experience.
• Experience maintaining a Point-of-Sale (POS) system, including reporting.

Education:

• High school diploma or equivalency.
• Associate's Degree in Culinary Arts or hospitality desirable.
• State of Wisconsin Certified Food Manager desirable.

Other Skills/Qualifications:

• Proficient in the use of a PC and MS Office Suite, Excel in particular.
• Commitment to high level of customer service.
• Knowledge of general business financials and budgeting.

Physical Requirements

Work is performed in both office and industrial environments. Work involves standing for long periods of time, lifting up to 20 lbs, and pushing/pulling up to 40 lbs.