Job description

About The Role
If you’re a hands-on, customer-focused sales expert with an eye for design and good with computers, we have plenty of opportunities for you.
Wren Kitchens provides the best kitchen showrooms to allow customers to inspire themselves and create a truly unique tailored kitchen at affordable prices. Our retail teams look after our customers from design to installation to ensure customers have a seamless process buying their dream kitchen.
Main responsibilities:

• Manage the end to end customer experience; engaging customers and generating leads, inspirational design, customer sign off, pre-installation, delivery and installation

• Managing a customer lead bank, generating appointments & managing outstanding quotes to ensure sales are converted through exceptional customer service

• Listen and capture customer requirements to ensure the design meets or exceeds customer expectations

• Generate inspirational designs from customer requirements using our purpose-built 3D CAD software

• Confirm all details with customers before delivery and gain their sign off using our customer charters & contracts to ensure errors are minimised

• Explain key documents to customers so they are clear on what they are receiving as part of their purchase
• Present multiple approved finance and payment methods

Previous kitchen experience is beneficial but isn’t essential in this role as we believe in growing our talent. We provide full training when you join our 12 week training programme.About You

Over the next few years, we’ll be opening showrooms all across the North east, before expanding across the rest of the United States. Our showrooms are the best in the business, but ultimately, Wren is defined by its people.Who are we looking for?

• Kitchen design experience is preferable but not essential
• Experience in a customer service or sales role is preferable but not essential
• You can work 40 hours a week including weekends and evenings
• You’re customer-focused and prepared to work in a fast-paced, ever-growing environment
• You'll have the ability to work in a large sales team and achieve key performance metrics
• You'll be results-driven and have experience hitting or exceeding targets

About The Company

Wren Kitchens provides the best kitchen showrooms to allow customers to inspire themselves and create a truly unique tailored kitchen at affordable prices. Our retail teams look after our customers from design to installation to ensure customers have a seamless process buying their dream kitchen.

Location: 13817 20th Avenue, College Point, NY 11356

Job Type: Full-time

Pay: $45,000.00 - $100,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Night shift

Ability to commute/relocate:

• College Point, NY 11356: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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