Job description

Position Summary

The Lead Cashier is responsible for managing the cashiers along with performing cashier position functions. The Lead Cashier is responsible for the training, development, and ongoing education of current and new cashiers. The Lead Cashier will open and close registers daily by following proper procedures, complete cash balancing, and understand all procedures for Point-Of-Sale (POS) system. Other responsibilities include improving cashier key performance indicators, and additional duties assigned by the General Manager. Must be customer service oriented with excellent communication skills, honest, and courteous.

Principal accountabilities

SALES PERFORMANCE

· Assists Management to implement, drive and monitor customer engagement strategies to achieve sales and margin objectives

· Implements best practices for cashier responsibilities

· Leads by example for customer transactions

· Drives cashier metrics to achieve set goals

STORE OPERATIONS AND ADMINISTRATION

· Ensures that all cashier standards follow company policy

· Managers the store in the absence of the General Manager and Assistant Manager - Keyholder

· Ensure all operational standards are following our company’s policies and procedures

· Maintain safety awareness

ORGANIZATIONAL DEVELOPMENT

· Assist Management in the following:

· Assesses staffing needs and implements strategies to improve customer service and efficiencies.

· Evaluates individual performance, coaches and counsels and makes recommendations/decisions on hiring, promotions, terminations, and development.

· Coach and counsel, all cashiers to support a positive culture within the store

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Salem, OH 44460: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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