JOB SUMMARY

ESSENTIAL FUNCTIONS

• Lead CNA provides direct client care in client’s private homes or long-term care facilities as assigned by Client Care Supervisor, Client Care Coordinators, Nurse Manager, or On-Call Manager within your regularly scheduled work hours. Direct client care may include regularly scheduled clients as well as coverage for call-offs, no-shows, and short-notice emergency client needs.
• Lead CNA conducts in-home supervisory visits as directed by Client Care Manager or Nurse Manager to assess performance of Care Team members.
• Lead CNA introduces newly assigned Care Team members to clients at the start of shifts occurring during your regularly scheduled work hours.
• Lead CNA provides field support for Care Team, including on-the-job training, incident investigation, meeting supply needs, and other responsibilities as assigned.
• Lead CNA mentors new Care Team members through our employee concierge program, helping new employees to feel confident, satisfied, and engaged.
• Lead CNA gathers feedback from members of the Care Team and clients and relaying information to supervisor.
• Lead CNA provides Care Team members constructive real-time feedback based on your observations and feedback from clients and their responsible parties in pursuit of continual improvement.
• Lead CNA supports caregiver training program and working with HCP Training learning management system.
• Lead CNA documents all field operations activity per company policy and IDPH requirements.
• Lead CNA provides administrative support to the Right at Home Lincolnshire office when you are not in the field during your regularly scheduled hours, including:
  • Answers phones and making outgoing phone calls
  • Support scheduling team
  • Documenting client and employee interactions
  • Data entry
• Lead CNA performs other duties and responsibilities as assigned

EDUCATION / SKILLS / ABILITIES / AVAILABILITY

• You are a CNA, licensed by IDPH to practice in Illinois.A valid driver’s license and insured & reliable vehicle you can use for the requirements of the job. (On-duty mileage is reimbursed.
• High school graduate or equivalent with 2 years of professional CNA experience.
• Excellent spoken and written communication skills.
• You are a constructive and collaborative person who enjoys helping others succeed.
• You are a people person and others have an easy time speaking with you.
• You are a team player, committed to a common goal, but can work independently and you take ownership of job.
• You are comfortable being open and honest with others, and you are open to receiving constructive feedback.
• Experience with home health care preferred.
• Read, write, speak, and understand English as needed for the job.
• Bilingual VERY welcome!

BENEFITS

• Opportunity to earn additional income by working client care shifts outside of your regular scheduled weekly work hours.
• 2 weeks of paid time off (eligible for 1 week after 3 months of employment and eligible for 2 weeks after 6 months of employment).
• Insurance coverage available for medical, dental, vision, telehealth, etc.
• 401K to help meet your retirement savings goals.
• Professional development and scholarship opportunities.
• Fun work environment.