The Digital, Data, and Design Institute at Harvard (D^3) (re)invents how organizations compete and thrive in the digital world and educates a new generation of leaders. D^3 provides a new architecture for rigorous research, immersive learning, and cutting-edge practice. The Institute is built to dynamically adapt and scale, and responsibilities will evolve over time.

Artificial Intelligence and Machine Learning are changing the way we live and work. Technological change and the digitization of all kinds of data (company, economic, and human data) are reshaping businesses, the global economy, and societies around the world. Design and innovation are creating new value for stakeholders. At the same time these technologies are creating significant turmoil and turbulence for companies, executives, workers and societies.

To (re)invent how companies will compete and thrive in this new world and to educate the next generation of business leaders, Harvard Business School (HBS) has launched the D3 Institute: the Digital, Data, and Design Institute.

The Institute will enable companies to be more competitive in the age of AI and spur the formation of new organizations; it will position HBS and Harvard as a global leader in digital, innovation, and business. The Learning Network branch of D3 will develop and deliver programming that amplifies work produced in the institute’s areas of focus and forges connections between faculty, lifelong learners, current students, alumni, and industry leaders.

The Learning Network Manager for D3 will provide primary development and delivery support across a portfolio of educational content and programming (informational videos, webinars, short virtual courses, blog posts, etc.)

• Manage development and production of learning content and programs that amplifies the work of D3:
• Work closely with institute faculty and industry experts to develop learning content, including interviews, webinars, blog posts, and short videos.
• Liaise with lab support staff (post-docs, lab managers, research associates) to ensure development of a suite of learning network offerings for each lab with appropriate levels of audience engagement. Identify issues and new opportunities for creating compelling content; liaise with vendors to assist in the design and delivery of solutions.
• In partnership with the D^3 Communications team, develop and facilitate collection of metrics related to learning network performance and audience engagement.
• Liaise with other departments at D^3 to maintain CRM information regarding audience, industry partners, and guest speakers.
• Develop and implement standard operating procedures for program delivery and recommend improvements as opportunities arise.
• Manage large and complex virtual programming (via Zoom and similar tools).
• Maintain a flexed schedule in order to support possible evening program delivery and occasional evening/weekend programming.
• Work on special projects associated with the scaling and growth of this new institute.
• Responsible for other duties as assigned.

• Bachelor's degree required
• 5+ years of related experience required

• Demonstrated ability to organize and communicate important and complex information clearly to different audiences.
• Proven ability to independently manage and prioritize work without direct oversight.
• Ability to build and implement a project plan - assess a problem, generate ideas, gather and interpret information, make recommendations for action.
• Ability to manage challenging interactions with a faculty member, student, or partner by addressing concerns, resolving problems, providing solutions, and maintaining productive and positive relationships.
• Ability to work consistently and constructively in a fast-paced, complex environment while fostering positive relationships with internal and external partners.
• Proactively identifies and suggests creative ways to solve problems, improve workflow, or help colleagues.
• Blended, online, and/ or massive open online course (MOOC) learning experience preferred.
• Some experience with video production or editing preferred.
• Online or in-person event coordination experience desired.

This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus 3 days per week. Specific days and schedule will be determined between you and your manager.

We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.

A cover letter is required to be considered for this opportunity.

Harvard Business School will not offer visa sponsorship for this opportunity.

Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment.

We invite you to visit Harvard’s Total Rewards website to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

General Administration

USA - MA - Boston

358056 Admin Pro/Indiv Contrib

Hybrid (partially on-site, partially remote)

Digital, Data & Design (D^3) Institute

-

Full-time

056

00 - Non Union, Exempt or Temporary

Education, Identity

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.