Job description

Kaplan Companies is recruiting for a leasing consultant with prior leasing experience and a strong closing record to lease apartments and be a customer service representative at our apartment community located in Carteret, NJ. . The candidate must be well organized, self-motivated and adaptable to changing situations. Must possess ability to work as a team to reach occupancy and renewal goals. Must have good oral and written communication skills. Knowledge of Microsoft Excel and Word required. Valid driver license required. Full-time position that requires weekends. 40 hour work week. Health benefits offered after 60 days of employment. Equal Opportunity Employer.

LEASING CONSULTANT

Specific Duties and Responsibilities

Reports to: Property Manager

General Duties:

• Lease apartments at highest effective rent possible while maintaining a high degree of customer satisfaction.
• Qualifying, determining needs preferences, and provide features and benefits to prospective residents.
• Have the ability to sell qualities of community over the phone and be able to obtain appointments for the prospective resident to visit the property.
• Follow all company training and leasing guidelines in the sales process.
• Maintain a courteous and helpful attitude to residents, potential residents and vendors.
• Respond to residents requests in a prompt and courteous manner.
• Understand and work within the guidelines of all federal and state laws regarding Fair Housing and multi-family housing; OSHA, Workers’ Compensation, and Federal Wage and Hour Act.

Primary Responsibilities:

• Answer incoming phone calls in a pleasant and courteous manner.
• Understand company policies and procedures and convey them to current and potential residents.
• Understanding of all related leasing documents and the ability to accurately complete them in a timely manner.
• Maintain accurate resident files and a well organized work space.
• Enter walk-in traffic, phone-call traffic, leases and related information into the ASMI system daily.
• Track and accurately record traffic sources for all phone calls and walk-in traffic.
• Qualify all potential residents by following qualification guidelines of our company.
• Process applications and forward to Property Manager for approval process within 24 hours.
• Assist new residents in the move-in process including but not limited to obtaining signature of all lease documents and move in inspection requirements.
• All move in units prior to scheduled move in to ensure there are no outstanding defects.
• Aid in resident retention programs through contribution and development of programs and resident functions.
• Market the community to local businesses, real estate companies and locators.
• Physically visit competitive properties on a monthly basis and report finding to the Property Manager and in the form of a Market Survey.

Job Type: Full-time

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Work Location: In person

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