Job description

About The Firm

CLS Law is an aggressive personal injury litigation firm which only represents injury victims. We handle complex cases, generally including auto accidents, premise liability matters, and select medical malpractice cases. We also maintain a small docket, enabling us to best serve our clients and to ensure they receive exceptional results from the office to the courtroom. Our clients expect top-notch representation and that is exactly what we provide. The firm regularly litigates cases involving catastrophic injury and wrongful death, but also accepts minor injury cases and builds them to win.

Our work environment includes:

• Growth opportunities
• Flexible working hours
• On-the-job training

We're seeking a self-motivated Intake Specialist to join our team who will focus their efforts on communicating with potential new clients and signing up cases. The role involves mostly following up regularly with new leads as they come in via phone, email, text, and/or online submission, and working hard to get accident / personal injury cases signed on with the firm. The candidate will be trained on our systems and prepped on protocols for interacting with potential new clients. The Intake Specialist will also need to gain a basic understanding of negligence cases so they are able to screen matters appropriately, referring them to an attorney for an initial call or to another law firm when necessary. A positive outlook, thick skin, and a never-give-up attitude are all important in this role.

CLS Law is committed to being a place where employees want to stay and make an impact.

We are a small office and the candidate would have a broad range of DUTIES & RESPONSIBILITIES, to include but not limited to:

• Following up with leads regularly
• Work with attorneys / staff to screen new cases
• Respond promptly to online submissions
• Assist with social media campaigns aimed at driving new business
• Gather new client information and open files
• Prepare new client forms
• Maintain contact as clients are onboarded with the firm

REQUIREMENTS:

Knowledge of Microsoft Office. We are primarily a paperless firm and use a host of software to accomplish daily tasks from e-sign and faxing, to document editing and labeling; an ability to watch training videos, ask questions, and understand technology quickly is a must. We will provide comprehensive training on our case management software. This position is in-office only, so you must be willing to commute to Central Phoenix regularly.

EXPERIENCE:

Prior intake or sales experience is desirable. Prior law firm experience is a plus. *Spanish speaking is highly desirable.

Please include the following when applying. Any responses that do not include the following will not be considered:

1. Resume

2. Cover Letter - Describing why you believe you would be a good fit for the position.

3. Requested Hours - We're flexible.

4. Desired Hourly Pay - Must include your desired pay; DOE. We offer paid holidays.

***Must pass a comprehensive background check***

This is a permanent part-time position which could evolve into full-time if the candidate is interested. NO RECRUITERS OR 3RD PARTY RESPONSES.

Job Type: Part-time

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 4 hour shift

Ability to commute/relocate:

• Phoenix, AZ 85004: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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