Job description
Riedel Communications, founded in 1987, designs, manufactures and distributes innovative real-time networks for video, audio and communications. Its products are used for broadcast, pro-audio, event, sports, theatre and security applications worldwide. The company is known for pioneering digital audio matrix systems and fibre-based real-time network technology.
Riedel is headquartered in Wuppertal, Germany and employs over 700 people in 20 locations throughout Europe, Australia, Asia and the Americas.
Riedel Communications is looking for a full-time Warehouse / Logistics Operator in our Logistics Department. This is an on-site position based out of our Santa Clarita, CA office. It reports to the Sales Operations Manager and will require availability weekdays and for compensated on-call and/or overtime service when requested.
Your responsibilitiesYou will help facilitate communication between production, sales and distribution stages to promote a healthy and efficient supply chain.
- Interest in, and aptitude to learn, audio engineering and/or video networking skills is a strong plus
- Technical and business aptitude is a plus
- Basic understanding of sales principles and customer service practices
- Experience in, or the ability to quickly learn, business enterprise software systems
- Proficiency in Microsoft Office Suite, including Outlook, Excel, and Word
- Solid communication and interpersonal skills
- Customer service focus
- Attention to detail
- Friendly, helpful, confident, and engaging personality
- Full proficiency in English, spoken and written
- Previous experience in a warehouse environment preferred but not required
- Basic administration skills
- On-the-job training on building digital intercom matrix systems
- Install software licenses and firmware on intercom panels, frames, and antennas
- Assemble and organize equipment exhibits for broadcast and production trade shows and demos
- Packaging products for safe and secure transport to the recipient
- Organizing, loading, and unloading inventory in the warehouse
- Facilitate communication between sales and distribution stages to promote a healthy, efficient supply chain
- Reviewing purchase orders and shipping documents to ensure accuracy
- Help facilitate communication between sales, distribution, and customers
- Performing inventory counts
- Liaise with clients to provide information, service and support related to the role
- Liaise with transportation providers to ensure prompt and proper movement of shipments
- Making special shipping arrangements as necessary
- Ensuring that distribution and shipment deadlines are met
- Following existing processes and procedures
- Ensuring that the quality of all services provided meets the required standards
- Ensure high levels of customer satisfaction through excellent customer service
- Replying to vendors and customers’ requests in a timely manner
- Keep up to date with product information
- Follow all company policies and procedures
To achieve our goals, we are always looking for highly motivated and qualified employees to join our family and grow with us.
Riedel provides a creative and collaborative work environment, with great challenges. We believe and promote employee career advancement and offer flexible schedule as well as remote working.
You will be offered a comprehensive healthcare plan including medical, dental, vision, a competitive 401k plan, and personal time off on top of a generous paid leave plan.
Salary range: $18.00 - $ 25.00 Hourly, depending on the qualifications and experiences.
As an equal opportunity employer, Riedel strives to achieve a workplace that is representative of the US workforce and of the people we serve. As such we are pleased to welcome a diverse, qualified workforce. All applications with suitable skills to the job will be taken into consideration regardless of the candidate’s race, colour, religion, national origin, gender, sexual orientation, age, disability, veteran status or any other basis protected by law.
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