• Detect and investigate potential dishonest team member activity through transactional history, company reports and exception-based reporting system
• Apply department reports to identify loss trends and react to them appropriately.
• Monitor locations’ compliance with established policies and procedures through various reporting vehicles and respond as needed to identify and resolve training or integrity issues.
• Analyze and investigate inventory shrinkages; determine causes, and actively participate in initiatives to resolve and accurate location issues. Supervise existing metrics and partner with internal and external teams to identify process and system improvement opportunities.
• Shrink resolution - Lead research and analytical work to identify, resolve and implement solutions to key shrink drivers. Proactively gather the right data from appropriate sources, probe/consider all of the facts and perspectives; conduct root cause analysis; refer to long term plans and goals; prioritize key factors; act decisively, promptly and confidently.
• Actively investigate any/all concerns related to suspicious losses to determine situational facts; conduct interviews with all parties involved and resolve internal theft matters.
• Conduct internal investigations when warranted and submit written reports for each investigation to follow established guidelines. Formulate recommendations to avoid future losses and communicate those to the appropriate parties.
• Serve as a liaison with law enforcement to recover merchandise or cash, prosecute cases, and facilitate restitution when warranted. Develop positive relationships with local law enforcement and emergency services agencies.
• Provide leadership and training to management teams and team members on Loss Prevention training topics; including, but not limited to: physical security, critical incident response, theft deterrence and reporting procedures
• Assist with the coordination and rollout for technology (cameras, alarm systems, etc.)
• Safely respond to critical incidents that arise in burglaries, robberies, natural disasters, team member threats, etc.
• Assess new locations, and the general vicinity, in order to make recommendations for physical security measures
• Develop strong business partnerships with Human Resources, General Managers and District Managers, to ensure inclusion in training meetings, conference calls, store visits and safety/security concerns that may arise
• Other duties as assigned

• Extensive experience conducting theft and fraud investigations. Investigation, interview and interrogation skills (Wicklander & Zulawski or Reid Training required)
• Minimum of 3 years of related experience in Loss Prevention in multi-location retail and warehouse environments required
• Consistent record to use data to back up assumptions and define business cases
• Ability to analyze and interpret data to craft results-oriented action plans
• Proficient in MS Office (Excel, Word, PowerPoint, Access)
• Excellent verbal, presentation and written communication skills.
• Ability to facilitate group training sessions (proficient public speaking skills/ development of training materials)
• Financial analysis skills sufficient to interpret operating statements and other financial data.
• Proven leadership background operating within multi-level team environment
• Strong analytical, investigative and problem- solving skills
• Strong time management skills, ability to handle multiple tasks and projects
• Proven track record working with minimal direct supervision

• Bachelor’s Degree in Criminal Justice preferred
• Prior law enforcement experience preferred
• Certified Forensic Interview
• Bilingual- Spanish- English speaking a plus

• Ability to stand, walk, sit for long- periods of time, read computer terminals, push, pull, lift or move objects of up to 50 pounds
• Ability to effectively maneuver around sales floor and stockroom including/ but not limited to: repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing
• Must be able to work a flexible schedule including nights and weekends as needed.
• Must be flexible and available to travel for local day trips and overnight travel as needed for extended timeframes. Travel will include driving and/ or flying
• Valid, clean driver’s license required

Some of the benefits of being a part of our growing Parts Authority family:

• Medical Coverage
• Pharmacy Coverage
• Dental Coverage
• Vision Coverage
• Basic Life and AD&D
• NYDBL
• Voluntary Short Term Disability Coverage
• Voluntary Long Term Disability Coverage
• Flexible Spending Account- Medical Dependent Car, Limited Purpose & Commuter Benefits
• Health Savings Account
• Health Reimbursement Account
• Accident, Critical Illness, Hospital Indemnity, & ID Theft
• Legal Plan
• Pet Insurance
• Employee Assistance Program (EAP)
• Paid Holidays, Sick/Personal Days and Vacation
• Profit Sharing/401 (k) Plan
• Employee Discounts on Merchandise