Job description

Job description

The Maintenance Supervisor will repair and maintain the hotel’s physical assets to keep the hotel in compliance with the state/local government requirements, the hotel’s policies/procedures and the brand’s standards for quality, cleanliness, guest satisfaction, safety and security.

ESSENTIAL DUTIES

• Able to work flexible schedule including holidays, weekends or longer than 8 hrs. days if needed
• Perform basic upkeep throughout the property for all rooms and common areas
• Has general knowledge of procedures for repairing and/or replacing all types of plumbing equipment and minor electrical
• Handles minor in-house repairs such as replacing bathroom tile, painting, wall vinyl, carpentry, etc.
• Maintains basic upkeep of all areas by ensuring all furniture, fixtures, door locks and electrical equipment are in working order
• Makes systematic checks on all guest room electrical appliances, circuits, televisions, and light fixtures
• Must be able to repair most in-room deficiencies to ensure items are in working order
• Locates and corrects in-room heating, ventilation, air conditioning (HVAC) or packaged terminal air conditioning (VTAC) malfunctions, and adjusting HVAC/VTAC units to include systems and control checks; repair or replace these units as needed
• Inspect, maintain and clean hotel’s exterior areas, parking lot, and landscaping
• Be familiar with all major shut off stations including water, electric, sprinkler, fire alarm
• Train, supervise and lead team members of the Maintenance department.
• Maintains tools, workspaces, equipment, property exterior and grounds to assure cleanliness
• Utilizes basic hand and power tools required for general maintenance.
• Completes Preventative Maintenance program checklist and maintenance records (PM's)

SAFETY AND SECURITY

• Announce presence before entering guest rooms
• Maintains security for guests and property by keeping room doors locked at all times
• Report any suspicious activity of guest, visitors or staff
• Properly label any lost/found articles and turn in to the appropriate Manager assigned by GM
• Perform duties in accordance with Safety and Security Policies
• Perform duties in accordance with OSHA, HAZCOM and Blood Borne Pathogens regulation

CUSTOMER SERVICE AND GUEST SATISFACTION

• Respond to staff and guests request for immediate repairs in a professional and polite manner
• Maintain a high standard of personal appearance and proper uniform at all times
• Greets guests, visitors and staff in a courteous and friendly manner
• Smile, acknowledge and greet guests in rooms and/or in passing
• Performs other duties as assigned, requested, or deemed necessary by management
• When asked, inspect or clean public areas to insure high level of presentation

PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS

• Physically and visually able to utilize a computer keyboard, printer, phones, and basic office supplies
• Firm and simple grasping is an ongoing requirement for all aspects of work
• Lifting of supplies occurs occasionally and may be up to 50 lbs.
• Able to stand and walk 90% of the work day and sitting is usually limited to short break
• Reaching, pushing, pulling, and bending are required
• Twisting of the body at the waist, bending and stooping are required
• Crouching, kneeling, climbing of stairs and crawling are required

Education:

• High school or equivalent (Preferred)

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Night shift
• Overtime
• Weekend availability

Work setting:

• In-person

Ability to commute/relocate:

• Mount Prospect, IL 60056: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Maintenance: 2 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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