Description

Manager Clinic Operations - Colorectal Surgery Clinic @ Swedish First Hill

Full Time (40 Hour Weeks)

Day Shift

Hiring Bonus and relocation for eligible external candidates who meet all conditions for payment - this is in addition to the fantastic benefits and compensation package offered by Providence that begin on your first day of employment. Join us, and find out how many ways we offer you the chance to focus on what really matters - our patients.

Providence caregivers are not simply valued – they’re invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Join our team at Swedish First Hill where you’ll support nurses both in and out of surgery, among other patient care tasks. As a Providence caregiver, you’ll apply your specialized training to deliver world-class health with human connection and make a difference every day through your extraordinary care.

• Works closely with the Director of Operations and the Clinic Medical Director(s) to ensure that expectations of the patients and physicians are met.
• Prepares, manages and monitors the annual budget including projecting patient levels, revenue, technical and professional fees, equipment expenditures, staff and employee growth and space needs. Researches and analyzes costs and fees and recommends changes; reviews and summarizes operating reports and statistical data and investigates and corrects variances.
• Participates in long-range planning strategies related to revenues, human resources, facilities, services and marketing positions. Plans, develops and executes a variety of marketing analysis to determine the clinics market position; interprets findings and makes recommendations. Participates in the marketing strategies to develop programs to enhance and further develop the clinics competitive position.
• Recommends, develops, and implements improvements for the clinic.
• Enhances operational effectiveness, emphasizing cost containment without jeopardizing important innovation or quality of care.
• Ensures clinic compliance with all regulatory agencies governing health care delivery and the rules of accrediting bodies. Continually monitors operations and programs and initiates changes as necessary.
• Develops and maintains an effective organizational structure in order to facilitate departmental goals; maximizes utilization of personnel.
• Guides and advises employees in the more complex aspects of their work; manages the daily operations to ensure maximum operating efficiency.
• Monitors the appointment scheduling and patient flow systems; recommends and implements revisions to ensure maximum service to patients.
• Responsible for monitoring and improving patient satisfaction in the clinic.
• Identifies and ensures alignment of clinic services operations and department needs to provide seamless services within and between clinics.
• Provides education and direction to providers and staff on the organizations direction, initiatives and philosophy.
• Supervise clinic staff, including department supervisors and operations coordinators. Makes decisions regarding employment, employee performance, compensation, promotions, transfers, disciplinary actions and terminations.
• Develop, recommend and implement strategic planning as it relates to the clinic, the region, and the SMG network.
• Maintain current knowledge in the field of ambulatory care clinics.
• Formulate plan to meet strategic goals and coordinate with clinic management. Attend staff clinic management committee meetings.
• Monitor overall performance of the clinic - budget, customer service, etc. - and make changes as appropriate. Handle customer complaints.
• Demonstrate the Swedish values including patient-centered care and service; respect, caring and compassion; teamwork and partnership; continuous learning and improvement; and leadership at all times.
• Responsible for following all HIPAA regulations and guidelines.
• Works collaboratively with the Director of Operations and Clinical Managers to establish best practices with the Institute.
• Prepares, manages and monitors the annual budget including projecting patient levels, revenue, technical and professional fees, equipment expenditures, staff and employee growth and space needs.
• Enhances operational effectiveness, emphasizing cost containment without jeopardizing important innovation or quality of care.
• Ensures clinic compliance with all regulatory agencies governing health care delivery and the rules of accrediting bodies. Continually monitors operations and programs and initiates changes as necessary.
• Monitor overall performance of the clinic - budget, customer service, etc. - and make changes as appropriate. Handle customer complaints.
• Follows the Service Excellence Commitments at all times.
• Formulate plan to meet strategic goals and coordinate with clinic management. Attend staff clinic management committee meetings.
• Maintain current knowledge in the field of ambulatory care clinics.
• Develop, recommend and implement strategic planning as it relates to the clinic, the region, and the SCI network.
• Provides education and direction to providers and staff on the organizations direction, initiatives and philosophy.
• Identifies and ensures alignment of clinic services operations and department needs to provide seamless services within and between clinics.
• Responsible for monitoring and improving patient satisfaction in the clinic.
• Monitors the appointment scheduling and patient flow systems; recommends and implements revisions to ensure maximum service to patients.
• Guides and advises employees in the more complex aspects of their work; manages the daily operations to ensure maximum operating efficiency.
• Develops and maintains an effective organizational structure in order to facilitate departmental goals; maximizes utilization of personnel.
• Enhances operational effectiveness, emphasizing cost containment without jeopardizing important innovation or quality of care.

Required Qualifications:

• Bachelor's Degree in Health related field or business
• 7 years Physician practice management and/or clinical operations in progressively more responsible leadership/management role
• Financial business management and strategic development
• Clinical and non-clinical administration
• Demonstrated track record and successful ability to work with physicians and physician groups in a collaborative manner

Preferred Qualifications:

• Master's Degree

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

About the Team

Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the Puget Sound. Swedish, named a LinkedIn Top Company to grow your career, employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.

We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.

Requsition ID: 183501

Company: Swedish Jobs

Job Category: Patient Care (Non-Acute)

Job Function: Clinical Care

Job Schedule: Full time

Job Shift: Day

Career Track: Leadership

Department: 3901 SFH COLORECTAL SURG CLINIC

Address: WA Seattle 1221 Madison

Pay Range: $43.39 - $70.03

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

Swedish Health Services is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.