Job Overview

Clinical Trial Educator (CTE) Manager manages CTE teams and supports internal stakeholders and sponsors to ensure research teams can optimize clinical trial enrolment. May act as delegate for CTE Project Management responsibilities as required.

Essential Functions

• Operational delivery of team strategy and agreed team metrics
• Responsible for ensuring team compliance and adherence to all relevant laws, regulations and guidelines
• Reviews and approves expense reports according to agreed procedures
• Monitors time-keeping and attending
• Support CTE PL/Director as required to ensure all stakeholders are updated regarding project status and performance
• Responsible for team performance reviews and objective setting in conjunction with CTE Project Lead / Director
• Contribute and deliver regular project updates that clearly demonstrate progress, impact and value being delivered by the team - typically weekly and monthly reporting is required
• May be delegated CTE Project Lead responsibilities as required
• If required directly manage sites in CTE capacity as well as manage the team
• Accompany CTEs / Senior CTEs on field visits as appropriate to assess and monitor performance is as expected
• Supports career management and development of CTEs
• Planning and facilitating CTE training: backfill, new hires for expansions
• Support recruitment and onboarding process for CTEs
• Ensure consistency of quality and performance delivery across all aspects of CTE performance

Qualifications

• Bachelor's Degree BA/BS in Health Sciences or related field or equivalent academic professional qualifications
• Minimum 3+ years’ experience
• Pharmaceutical Industry (in research or commercial environments)
• Line management
• Multiple therapy areas
• Field management experience preferred
• Excellent interpersonal and communication skills
• Excellent customer service skills
• Experienced of mentoring / coaching colleagues
• Ability to quickly gain an understanding of a situation and to have a solutions-based approach to resolving problems
• Experienced in coordinating activities across multiple stakeholders / functions
• Excellent presentation skills
• Strong oral and written communication skills, must be able to communicate in English on business level
• Competent user of computer software applications including MS Office
• Confident in handling and manipulating data to identify trends
• Previous experience in line management of remote based team preferred
• Empathy and awareness of cultural differences

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

As the COVID-19 virus continues to evolve, IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status