Division: Blue Water Hospitality
Location: Dewey Beach Marina, DE
Workplace: Onsite
Employment type: Full time
Travel %: N/A
Salary range: $60,000 - $80,000 based on experience
Bonus eligible: up to 10 % based on performance

When you join the Blue Water team, you’re plugging into a dynamic work environment where employees are engaged, hard work is rewarded, and everyone is given the tools to thrive. We are more than just co-workers; we’re a community. We stand side by side as a team, share our success, and ultimately grow together. That sense of community has helped us build an all-star team and emerge as leaders in our industry. Blue Water is privately held, family-owned by father and son Jack Burbage and Todd Burbage. Passionate about land conservation and smart development, striking a good balance between respecting nature and creating spaces for people to enjoy the beauty of nature for years to come.

INTRODUCTION TO ROLE

The Marina Manager is primarily responsible for the successful operation of the Resort Marina. This position provides leadership and direction to the Marina offices, outside operations, and associates. This position ensures implementation and compliance with marine policies, procedures, established rules and regulations, protocols, and practices. The Marina Manager interacts with a diverse group of external and internal contacts, requiring strong leadership and excellent customer service skills. This position maintains a schedule incorporating weekends and holidays to ensure the best possible leadership and customer service.

WHO ARE WE LOOKING FOR

A self-starter, high energy, passionate and resilient Marine Manager. Unfazed by change or adversity, a game changer / high-impact team player. Someone with emotional maturity, professionalism, presence, and a good sense of humor. The Marine Manager must be results-oriented, a relationship builder, proficient in communication and logistics management, and business savvy with a positive mindset. You work independently but also collaborative when necessary.

WHAT WILL YOU WORK ON

• Plan, direct, coordinate, and execute safe and efficient, day to day Marina operations including the Marina office, slips, fuel dock, and security
• Ensure Marina rules and regulations, policies, and procedures are current, posted, and comply with all laws and industry regulations.
• In coordination with the Director of Hotels, develop short and long-term goals consistent with the policies and procedures adopted by the resort to guide the Marina.
• Collect, analyze, and report performance indicator data to regularly recommend competitive pricing structures, services, and rates
• In coordination with Director, take appropriate corrective and timely action when indicators specify downward trends or fall below acceptable limits.
• Develop and manage annual Marina operations and capital budgets in coordination with the Director
• Develop, implement, maintain, and audit standard operating procedures for every facet of Marina operations to ensure proper controls are in place and all Marina revenue is captured.
• Oversee operations of the Marina, fuel dock, boat activity, and mechanical equipment, including any hoists or lifts and other ancillary Marina operations
• Coordinate repairs, alterations, and improvements to ensure ongoing facility operations
• Responsible for all slip assignments and classifications, ensuring accurate and current information regarding the status of each slip and vessel to follow Marina rules and regulations, policies and procedures, protocols, and practices
• Operate equipment, tools, vehicles, and boats required for Marina operations
• Recruit, hire, train, develop and motivate the Marina operations team to high levels of productivity and morale through guidance, mentoring, and leadership while adhering to and administering Marina policies and procedures.
• Establish and communicate clearly defined goals and objectives for the Marina team
• Direct and supervise the Marina associates, ensuring the successful internal operations of the Marina, including professional and courteous customer service, complete utilization and accuracy of Marina’s management software system, proper training and supervision of all associates, and timely and accurate billing and collection of all Marina revenues
• Responsible for managing and maintaining industry-recognized safety programs and best practices and procedures documentation
• Responsible for the implementation and administration of a Marina emergency response program
• Compliance with all safety regulations of assigned tasks and ensure a clean and safe working environment with active participation in the health and safety program.
• Adhere to all environmental policies and programs as required
• Other duties as assigned
  

WHO WILL YOU WORK WITH

As the Marina Manager, you will report directly to the Director of Hotel Operations. You will work with our seasonal staff, boat owners, and Property Managers.

WHAT YOU BRING

• Leadership experience in Marina-related management/operations required
• Previous experience managing a wet and dry dock marina preferred
• At least three years of experience managing highly effective teams
• Applicants with a combination of education and experience that provides the required knowledge, skills, and abilities will be considered
• High school diploma required. University/college degree in business management, economics, hospitality, asset management, or equivalent
• CMM certification through the Association of Marina Industries preferred
• Must have a thorough knowledge of business and economics principles and practices, recreational boating, maritime (specifically local waterways and lock system), and water sports industry. Basic knowledge of facilities management principles and practices
• Familiar with applicable laws, codes, and permit requirements that govern the Marina industry
• Must have a valid driver’s license and relevant permits to operate watercraft
• Must possess excellent customer service skills
• Must be computer literate and adaptable. The preferred candidate will have previous experience with marina/property management software, Office 365 Suite, and others.
• Strong verbal and written communication skills
• Detail-oriented and works with a high degree of accuracy
• Ability to multi-task in a fast-paced environment
• Must be extremely responsible and able to maintain confidentiality and discretion
  

WORKING CONDITIONS

• Must be able to work flexible hours, including evenings, weekends, and holidays
• Required to move, lift, carry, pull, and place objects up to 50 pounds without assistance
• Stand, sit or walk for an extended period or for an entire shift
• Reach overhead and below the knees, including bending, twisting, and pulling
• Move over sloping, uneven, or slippery surfaces
• Ability to see and adjust focus at close distances, far distances, and in varying light conditions, as well as perceive depth and color
• Significant exposure to varying weather conditions
• Will encounter obnoxious smell from wastewater, gasoline, and diesel fuels
• Will encounter hazardous materials, dangerous or toxic substances, and chemicals
• May encounter excessive noise from boat engines and equipment
• The work area is located alongside deep water; the ability to swim is required
• Ability to hear alarms and audibly identify dangers or hazards

Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.

Blue Water Development Corporation is committed to the principles of equal employment opportunity and is committed to making employment decisions based on merit. We are committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.