Medical Assistant, Foot & Ankle Surgery – Orthopedics/Sports Medicine (Greenfield/West Hatfield)

About Us

With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts. With a broad network of providers and facilities serving the Pioneer Valley, our services span a spectrum of medical and surgical needs, diagnostic care, rehabilitation, social work, behavioral health, and other critical needs of the community.

The Cooley Dickinson culture is built on living the values of our organization. Every employee is valued, no matter what professional function. Come work where you can make a difference every day, with opportunities for growth and development, in a great place to call home!

Our Team

Cooley Dickinson Medical Group Orthopedics & Sports Medicine is where experienced, highly trained professionals advance the health of patients through specialized, expert treatment and prevention of musculoskeletal (bones, ligaments, muscles, tendons) problems. The practice’s holistic approach to orthopedics involves coordination of personalized services within the practice and with other providers, to ensure a comprehensive range of care to people of all ages. We have combined expertise in all major orthopedic specialties, including sports medicine, orthopedic trauma, hand & upper extremities, joint replacement and spine care.

We have two office locations that our staff round out to:

• 329 Conway Street Greenfield, MA, 01301
• 4 West Street West Hatfield, MA 01088

Are you ready to bring your talent to this practice and join our team in moving health care forward?

Role Overview

We are seeking a full-time, 40-hour Medical Assistant to support an Orthopaedic Surgeon specializing in Foot & Ankle Surgery. The Medical Assistant will float between both practices onsite (Mondays and Fridays in Greenfield and Tuesdays through Thursdays in West Hatfield). We are open from 8:00am to 5:00pm, so schedules are staggered accordingly. As true partners to our nurses and providers, our Medical Assistants get the opportunity to work autonomously to the top of their education/certification while also functioning as part of the collaborative team. Our Medical Assistants work 1 to 1 with their assigned provider.

Responsibilities include:

• Ensuring efficient patient flow through the office
• Preparing patient charts
• Assisting during office visits (rooming, examinations, point of care testing, immunizations, procedures, and treatments as directed)
• Performing clinically appropriate tasks related patient panel management (phone calls, test results, prescription refill, coordination of care, etc.)
• Maintaining neat, clean, and safe patient care areas
• Interacting with patients and their families in a professional, friendly manner consistent with their needs.

Qualifications

When hiring, we look for candidates who possess not only the relevant skills and competencies, but also positive attitudes, emotional intelligence, and genuine passion for this work. The ideal candidate profile is an experienced, thorough Medical Assistant who is confident in their clinical abilities and proactively anticipates both provider and patient needs.

• High school diploma or equivalent required
• Medical Assistant certification required (CMA, AAMA, RMA, CNMA, or CCMA)
• CPR certification from a program approved by the American Heart Association required
• Completion of a formal medical assistant training program preferred
• Orthopedics/sports medicine experience preferred