Medical Lab Client Service Representative
Full Time
Omaha, NE
Posted
Job description
Department Pathology/Microbiology 50000521 Business Unit College of Medicine Reg-Temp Full-Time Regular Work Schedule Monday - Friday; 10:00 AM - 6:30 PM with rotating weekends and holidays Remote/Telecommuting No remote/telecommute opportunity Position Summary
Responsible for all duties related to processing and result reporting of outreach laboratory specimens directly impacting patient care: specimen handling, proper specimen storage, test ordering, test availability, specimen requirements and distribution of patient specimens for laboratory testing by Regional Pathology Services (RPS). Manages information pertaining to patient specimens, and provides responsible, difficult and precise technical and clerical assistance requiring independent judgement, self-motivation and exacting detail. Provides extensive client service communication with internal and external customers of RPS and the Nebraska Public Health Laboratory (NPHL).
Position Details
Additional Information
Posting Category Healthcare Working Title Medical Lab Client Service Representative Job Title Health Care Associate (Para) Salary Grade HC12H Appointment Type C2 - REG OFF/SERV HRLY Salary Range $16.346 - $24.519/hourly Job Requisition Begin Date 05/03/2023 Application Review Date 05/10/2023 Review Date Information:
Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.
Required and Preferred Qualifications
Required Education:
High School education or equivalent
If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)
(Will consider two years post high school education/related experience)
Required Experience
2 years
If any experience is required, please specify what kind of experience:
Clinical experience in a healthcare environment
(Will consider two years post high school education/related experience)
(Will consider two years post high school education/related experience)
Required License
No
If yes, what is the required licensure/certification?
NA
Required Computer Applications:
Microsoft Word
Required Other Computer Applications:
NA
Required Additional Knowledge, Skills and Abilities:
Skilled in customer service.
Preferred Education:
Associate's degree
If any degree/training is preferred, please specify the type:
Healthcare or Biological Sciences.
Preferred Experience:
Outreach laboratory setting.
Preferred License:
No
If yes, what is the preferred licensure/certification?:
NA
Preferred Computer Applications:
Microsoft Excel, Microsoft Outlook
Preferred Other Computer Applications:
Sunquest, CoPath, Epic or other patient records software
Preferred Additional Knowledge, Skills and Abilities:
Experience in customer service in healthcare environment.
Knowledge of medical terminology.
Ability in PC/data entry.
Ability to type 50 words per minute
Knowledge of medical terminology.
Ability in PC/data entry.
Ability to type 50 words per minute
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https://unmc.peopleadmin.com/postings/78335
EEO Statement
EEO Statement
EEO Statement
The University of Nebraska Medical Center (UNMC) is committed to creating a diverse and inclusive work and learning environment free from discrimination and harassment. UNMC is dedicated to creating an environment where everyone feels valued, respected and included. UNMC does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. UNMC complies with all local, state and federal laws prohibiting discrimination, including Title IX, which prohibits discrimination on the basis of sex.
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