Job description

Pediatric Healthcare of Long Island is a busy private Pediatric practice, serving the infants, children, adolescents, and young adults on the south shore of Long Island. We strive to provide excellent, comprehensive care for well and sick children. We are looking to add receptionists to our hardworking, dedicated team.

LOCATION: Woodmere and Bellmore, NY (receptionist will work in both offices). Dependable transportation and arriving on time is required.

Duties and Responsibilities:

• Answer telephone calls and direct calls to the appropriate party or take a message and create a task
• Schedule appointments, complying with schedule template
• Speak to supervisor when appointment issues need handling
• Follow up and reschedule no-show appointments
• Call patients in advance to schedule routine visits
• Scan documents into the appropriate patient chart and route to the appropriate physician
• Retrieve and process requests for referrals, prescriptions, prior authorizations, and appointments
• Maintain a neat and orderly workstation
• Activate phone system day and night modes and ensure that doors are unlocked and locked at the appropriate times
• Greet patients warmly and professionally
• Check patients in when they arrive
• Verify and update insurance information
• Check patients out at the conclusion of the visit
• Collect and post all payments (copays, coinsurance, balances)
• Intake and processing of camp and school forms

Available Schedules: Eachschedule consists of 2 alternating weeks. Schedule is non-negotiable and must be sustainable long term:

Schedule 1:

Week 1: Monday-Bellmore-8am-close (8pm), Tuesday-Woodmere-2pm-close (8pm), Wednesday-Woodmere-8am-close (8pm), Thursday-OFF, Friday-Woodmere-8am-close (6pm), Saturday-OFF, Sunday-OFF = 40 hours.

Week 2: Monday-Bellmore-8am-close (8pm), Tuesday-OFF, Wednesday-Woodmere-8am-close (8pm), Thursday-OFF, Friday-Woodmere-8am-close (6pm), Saturday-Bellmore-9am-close (3pm), Sunday-OFF = 40 hours.

Average weekly hours= 40.

Schedule 2:

Week 1: Monday-Woodmere-8am-130pm, Tuesday-Woodmere-8am-2pm, Wednesday-Bellmore-8am-close (8pm), Thursday-Bellmore-130pm-close (8pm), Friday-Bellmore-8am-close (6pm), Saturday-OFF, Sunday-OFF = 40 hours.

Week 2: Monday-Woodmere-8am-1pm, Tuesday-Woodmere-130pm-close (8pm), Wednesday-Woodmere-130pm-close (8pm), Thursday-Woodmere-8am-close (8pm), Friday-Bellmore-8am-1pm, Saturday-OFF, Sunday-Woodmere-9am-close (2pm) = 40 hours.

Average weekly hours= 40.

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Healthcare setting:

• Medical office
• Outpatient
• Private practice

Medical specialties:

• Pediatrics

Schedule:

• 12 hour shift
• Day shift
• Holidays
• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• Bellmore, NY 11710: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Computer skills: 1 year (Required)
• Medical receptionist: 1 year (Required)

Work Location: In person

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