Position Summary:

The MERS Administrator is responsible for managing and maintaining the Mortgage Electronic Registration System (MERS) for all loans originated, purchased, serviced, and sold for Kind Lending and its joint venture companies. The Administrator ensures the accuracy and completeness of the MERS database and provides training and support to staff on MERS-related procedures.

The Team:

At Kind Lending, our family of diverse and talented Kind Ambassadors are the driving force behind our new approach to the mortgage experience. They're the heart and soul of the organization and our "People Before Profits" mentality shines through in every department. Kind Lending is growing and is looking for top mortgage professionals who value opportunity, lasting business partnerships, and who live out our KIND mindset. Kind Lending is determined to provide the best service in the industry while also providing homebuyers a great selection of products to enhance their buying experience. Backed by our trusted leadership team, Kind Lending's friendly and professional model puts the “fun” in funding.

Pay Disclosure:

The starting base pay range for this position is $24.00 – $31.25 per hour. The actual base is dependent on many factors such as: work experience, business needs, market demands, and other compensation components. The base pay range is subject to change and may be modified in the future.

Work Location & Hours: In Corporate office in Santa Ana, CA preferred with the possibility of hybrid schedule to work from home 2-3 days per week.

Key Responsibilities:

• Ensure all loans boarded to the servicing system match the data in the MERS System
• Review and maintain all reporting provided by the MERS system.
• Perform monthly reconciliation of MERS loans.
• Perform MIN and loan level research for any MERS related issues.
• Research, identify and resolve exceptions.
• Submit batch and flat file updates to MERS.
• Verify applicable documents such as Mortgages, Lien Releases and Assignments of Mortgages are drafted, signed, and recorded according to MERS System Standards.
• Review collateral documentation for residential loans including the Note, Mortgage, Modifications, Title Policy, and Assignment/Endorsement chains; identify deficiencies and conduct appropriate exception cures as relates to MERS System Requirements.
• Review and reconcile MERS invoice and billing process.
• Assist with additional projects or tasks as needed.
• Manage the MERS database: The Administrator is responsible for ensuring the accuracy and completeness of the MERS database, including updating borrower and loan information, assigning, and verifying MIN numbers, and managing loan transfers.
• Provide staff training and support: The Administrator provides training and support to staff on MERS-related procedures, including data entry, borrower registration, and loan transfers.
• Ensure compliance with MERS requirements: The Administrator ensures that the financial institution or mortgage company is compliant with all MERS requirements, including registration, reporting, and record keeping.
• Collaborate with internal and external stakeholders: The Administrator collaborates with internal stakeholders, such as operations and IT staff, as well as external stakeholders, such as warehouse banks and investors.
• Responsible for annual MERS audit.
• Perform audits and reviews: The Administrator performs periodic audits and reviews of MERS-related procedures to ensure compliance and accuracy.

Competencies:

• 3+ years of experience in mortgage servicing, preferably with experience in MERS administration.
• Knowledge of MERS requirements and procedures.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Excel and other relevant software.
• Experience with loan servicing systems, such as Black Knight MSP and Loan Origination systems such as BlueSage.

Work Authorization:

Must be able to verify identity and employment eligibility to work in the U.S. without a visa sponsorship.

Other Duties:

This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned to meet the needs of the organization.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.

Kind Lending is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression.