Job description
DESCRIPTION
BENEFITS
CLASSIFICATION DESCRIPTION
CLASSIFICATION TITLE: METER READER
PURPOSE OF CLASSIFICATION
The purpose of this classification is to travel on an assigned route and read meters, record each reading and submit readings for use in utility billing.
ESSENTIAL FUNCTIONS
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Drives an assigned service truck on a scheduled route throughout the City; reads residential and commercial water meters; checks to see the meter is working correctly; records meter readings in hand held/radio read system; downloads meter readings to billing system.
Re-reads meters with unusual usage levels; and verifies that meters are registering consumption accurately.
Cleans and maintains residential and commercial meters; reports defective parts to appropriate personnel.
Responds to questions, requests for service calls and/or complaints regarding meter operations; investigates meter's operating condition; calibrates meter if needed; and works to educate customers on program policies and procedures.
Assists with turning on water service for new accounts; and disconnects water service for terminated and/or delinquent accounts.
Maintains trip logs and other required documentation.
Ensures routine maintenance is performed on assigned truck and equipment; conducts pre- and post-trip inspections, including checking all fluids, gauges, lighting, mirrors, tires, body damage, seats and seatbelts, cleanliness of vehicle, etc.; fuels trucks; loads and secures materials; reports all problems or necessary repairs to appropriate personnel immediately; completes and maintains inspection, gas usage and other associated documentation.
Adheres to established safety procedures; monitors work environment and use of safety equipment to ensure safety of employees and other individuals.
Assists other department staff and water line crews as assigned.
Communicates with supervisor, City employees, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Operates an assigned service vehicle, a hand held/radio meter reading device and a two-way radio to complete essential functions.
ADDITIONAL FUNCTIONS
Performs other related duties as required.
High school diploma or GED; one (1) year of experience in customer service, utility reading or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid driver's license. May be required to obtain and maintain a class "D" Water Distribution License.
The City of Myrtle Beach, South Carolina is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
937 Broadway
Myrtle Beach, South Carolina, 29577
CLASSIFICATION DESCRIPTION
CLASSIFICATION TITLE: METER READER
PURPOSE OF CLASSIFICATION
The purpose of this classification is to travel on an assigned route and read meters, record each reading and submit readings for use in utility billing.
ESSENTIAL FUNCTIONS
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Drives an assigned service truck on a scheduled route throughout the City; reads residential and commercial water meters; checks to see the meter is working correctly; records meter readings in hand held/radio read system; downloads meter readings to billing system.
Re-reads meters with unusual usage levels; and verifies that meters are registering consumption accurately.
Cleans and maintains residential and commercial meters; reports defective parts to appropriate personnel.
Responds to questions, requests for service calls and/or complaints regarding meter operations; investigates meter's operating condition; calibrates meter if needed; and works to educate customers on program policies and procedures.
Assists with turning on water service for new accounts; and disconnects water service for terminated and/or delinquent accounts.
Maintains trip logs and other required documentation.
Ensures routine maintenance is performed on assigned truck and equipment; conducts pre- and post-trip inspections, including checking all fluids, gauges, lighting, mirrors, tires, body damage, seats and seatbelts, cleanliness of vehicle, etc.; fuels trucks; loads and secures materials; reports all problems or necessary repairs to appropriate personnel immediately; completes and maintains inspection, gas usage and other associated documentation.
Adheres to established safety procedures; monitors work environment and use of safety equipment to ensure safety of employees and other individuals.
Assists other department staff and water line crews as assigned.
Communicates with supervisor, City employees, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Operates an assigned service vehicle, a hand held/radio meter reading device and a two-way radio to complete essential functions.
ADDITIONAL FUNCTIONS
Performs other related duties as required.
High school diploma or GED; one (1) year of experience in customer service, utility reading or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid driver's license. May be required to obtain and maintain a class "D" Water Distribution License.
The City of Myrtle Beach, South Carolina is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
937 Broadway
Myrtle Beach, South Carolina, 29577
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