Job description

About us

ABOUT SHADES THE NAIL BAR

Shades The Nail Bar is an upscale, modern, chic, inviting and relaxed nail bar located in Sienna, TX. We pride ourselves on making customer service is exceptional and a main priority and making sanitation an upmost priority.

JOB DESCRIPTION

Professional phone presence, great organizational skills, works well under pressure, customer oriented, friendly, energetic, leadership capabilities, enthusiastic, flexible, resourceful, perceptive.

Our Nail Salon Receptionist is truly more than a receptionist; it is an integral and valued member of our team. You are in many senses the face of the business, welcoming both returning and new clients creating a positive experience with each visit. You also play a vital role in coordinating the workflow of the rest of the staff. We are looking for a well-spoken & well-groomed individual with a good work ethic that can function well with both our clients and our service providers. Responsibilities include but not limited to:

• Leading a team of at approximately 7-12 nail technicians.
• Answering phone calls and helping clients book appointments.
• Greet clients professionally and courteously!
• Assist nail technicians when necessary (providing beverages to clients, assist with finding nail colors, etc.)
• Effectively checking guests in and out and scheduling their next appointments.
• Completing necessary paperwork in a timely, consistent and accurate manner
• Create an overall memorable experience for clients.
• Problem solving when faced with client concerns or operational issues, always ensuring the solution is focused on providing an excellent experience to the client.
• Maintaining overall shop cleanliness by conducting walkthroughs behind the bar and keeping the front desk area clean.
• Maintaining clear communication with Shop Management about overall shop operations

Qualifications:

• Manage salon spa software system (Vagaro experience is preferred but not required)
• Good organizational skills, and an ability to multi-task (administrative tasks, i.e., emails, create front desk documents, etc.)
• Perform daily tasks/reception desk activities.
• Exhibit a "Can-Do" positive attitude.
• Excellent telephone skills, and interpersonal interaction with clients and staff
• Willing to lead by example and show great work ethics.
• Passion and desire to work in the Salon Spa industry.
• Organized, detail-oriented, effective communication skills.
• Be on time.
• Promote a professional and brand-appropriate image.
• Strong communication skills and strong presence
• Self-starter with a leadership mentality
• Pleasant and positive demeanor

If you like to smile, never meet a stranger, turn around negative situations into positive ones, love to multitask, I want to talk to you!

Job Type: Part-time

Pay: $13.00 per hour

Benefits:

• Flexible schedule

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Missouri City, TX 77459: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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