Job description
Overview
The Nail Technician is responsible for administering hand and foot treatments for guests. They will provide exceptional service to create an extraordinary guest experience. The Nail Technician will maintain the AAA Four Diamond standards.
The Nail Technician will always conduct themselves in manner which supports the Core Values of Sunriver Resort:
Trust,
Commitment , and
Open & Honest Communication. They shall strive to provide exceptional service to both internal and external guests at all times and for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice!
Responsibilities
- Greets and welcomes guests upon arrival
- Provides information to guests and members about treatments and services and provides demonstrations if needed
- Performs various types of hand and foot treatments (manicures, pedicures, nail repairs, etc.)
- Maintains proficiency in all components of hand and foot treatments
- Promotes and sells spa products
- Prepares and maintains treatment areas (removing soiled linens, restocking, etc.)
- Maintains consistent spa inventory and orders supplies as needed
- Ensures the privacy of all guests, adhering to draping policies
- Follows all guidelines regarding proper sterilization
- Conducts pre-screening to determine any client contraindications, refers guests with medical issues to their physician
- Maintains a strong knowledge of spa trends, especially focusing on hand and foot therapy
- Performs Spa Reservations Agent duties as required
Qualifications
- High school diploma or equivalent
- At least one year previous experience in a similar setting preferred
- Valid Oregon cosmetology license to perform nail care required
- At least one year customer service experience required
- Must be a United States citizen or possess a valid work permit
- Must be able to read, write and speak English
- Must have a strong passion for assisting guests in attaining their beauty and wellness goals
- Ability to work a flexible schedule that may include evenings, weekends and holidays
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