Job description
Company Description
Vistar customers are everywhere people work, play and shop. Vistar is America's leading candy, snack and beverage distributor with over 25 distribution centers delivering everything from popcorn to healthy meal replacements anywhere in the United States. Our success is rooted in working closely with our suppliers and customers to stay ahead of the latest snacking trends. Vistar has thrived by innovating, exceeding customer expectations and fostering a collaborative culture built on teamwork, doing what's right, and giving back to the communities we do business in.
Eby-Brown is a leading national distributor to the convenience industry, delivering award-winning foodservice and merchandising, valuable technology, and indispensable insight to more than 10,000 c-store retailers across North America. At Eby-Brown, convenience distribution isn't just what we do, it's all we do. Headquartered in the suburbs of Chicago, we are one of the largest wholesalers in the industry, wholly-focused on convenience stores. Our service area encompasses 21 states, working from 10 distribution centers in Florida, Georgia, Illinois, Indiana, Kentucky, Michigan, North Carolina, Ohio, Pennsylvania and Wisconsin.
Job Description
Supports National Account Executives and National Account Managers as well as Vistar's national customers with reports, pricing support, and day-to-day operations of a national account. Responsible for troubleshooting electronic sales orders, including uploads of customer spreadsheet orders. Administer all open sales orders, ensuring appropriate order flow while staying within account specific guidelines and processes.
Responsibilities include:
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Required Qualifications
Preferred Qualifications
EEO Statement
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.
Vistar customers are everywhere people work, play and shop. Vistar is America's leading candy, snack and beverage distributor with over 25 distribution centers delivering everything from popcorn to healthy meal replacements anywhere in the United States. Our success is rooted in working closely with our suppliers and customers to stay ahead of the latest snacking trends. Vistar has thrived by innovating, exceeding customer expectations and fostering a collaborative culture built on teamwork, doing what's right, and giving back to the communities we do business in.
Eby-Brown is a leading national distributor to the convenience industry, delivering award-winning foodservice and merchandising, valuable technology, and indispensable insight to more than 10,000 c-store retailers across North America. At Eby-Brown, convenience distribution isn't just what we do, it's all we do. Headquartered in the suburbs of Chicago, we are one of the largest wholesalers in the industry, wholly-focused on convenience stores. Our service area encompasses 21 states, working from 10 distribution centers in Florida, Georgia, Illinois, Indiana, Kentucky, Michigan, North Carolina, Ohio, Pennsylvania and Wisconsin.
Job Description
Supports National Account Executives and National Account Managers as well as Vistar's national customers with reports, pricing support, and day-to-day operations of a national account. Responsible for troubleshooting electronic sales orders, including uploads of customer spreadsheet orders. Administer all open sales orders, ensuring appropriate order flow while staying within account specific guidelines and processes.
Responsibilities include:
- Interacts with the National Account Manager and OpCo's to ensure pricing requirements are being met and that orders and special requests are processed and managed appropriately
- Acts as the liaison between the customer account(s) and the PFG OpCo to secure and develop the customer relationship
- Resolves issues between the customer and the PFG OpCo to maintain positive customer interface
- Runs reporting requests at any given time
- Manages communication with sales department on orders, executing order processing via optimal practices
- Responds to all inquiries for order status, resolving any customer issues as they arise
- Provides an interface with the pricing department, and manages pricing discrepancies based on guidelines and processes
- Functions as a team member within the department and organization
- Performs other related duties as assigned
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Required Qualifications
- High School Diploma/Equivalent
- 2+ years experience in Sales, marketing or related area in office/corporate setting
- 2+ years of customer service/closely related experience
Preferred Qualifications
- Associate's or Bachelors Degree in Sales/Marketing, Business or related area.
- 4+ years experience in sales, marketing, or related area
- foodservice industry experience
- SalesForce experience a plus
EEO Statement
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.
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