Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full-service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services.

Job Description

The National Branch Service Associate will primarily assist in the onboarding of new Financial Advisors and their clients. The candidate can be based in NY (Metro Area), Washington DC, Chicago or Boca Raton. Domestic travel will be required. Other responsibilities include performing a variety of daily tasks and client related support on-demand for retail branch offices to ensure our service excellence standards are met. Superior interpersonal and multi-tasking skill sets required. The candidate should be able to operate independently as well as a member of a small team.

Responsibilities:

• Travel to various branch locations to assist with the Financial Advisor onboarding process
• Learn various proprietary systems to facilitate training efforts for new Financial Advisors
• Support client onboarding process and resolve client service issues
• Quickly develop knowledge of a variety of forms and account procedures in order to assist clients
• Ensure all documents are processed in a timely manner
• Review incoming and outgoing emails for retail branches
• Handle client disbursements
• Act with integrity and respect in all situations
• Prioritize daily work
• Work on special projects as needed
• Demonstrate initiative and desire to increase knowledge of rules, regulations and concepts
• Interact with Home Office and local Branch Personnel, Financial Advisors and Management

Skills/Requirements:

• Series 7 and 63/65 (or 66) required (within first six months of hire)
• 3+ years’ experience working as a Sales Assistant in a corporate/brokerage environment
• Possess a high degree of proficiency with technology including MS Office products (Word, Excel, PowerPoint and Outlook), and can quickly learn internal software programs
• Must be a team player with an energetic, positive disposition seeking growth and opportunity to expand the role
• Must be able to maintain the highest level of confidentiality
• Demonstrate strong accuracy and thoroughness in all facets of daily work and possess superb organizational skills
• Able to interface and articulate well with all levels of employees, management and clients in a highly professional, timely and friendly manner
• Able to meet designated deadlines and work effectively in a pressurized environment
• Demonstrate the ability to handle multiple tasks to completion with little or no supervision

Compensation:

For job postings in New York City, Oppenheimer is required by law to include a reasonable estimate of the salary range for this role. This salary range is specific to the City of New York and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current base salary range is $75,000.00 - $90,000.00 at the time of this posting. Also, certain positions are eligible for additional forms of compensation such as discretionary bonus.

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