Northfield Bank is a full service bank with 38 branch locations throughout New Jersey; and Staten Island and Brooklyn, New York. With a history dating back to 1887, our growth continues through expansion of our presence in local communities and in our Product and Service offerings. Over 300 employees with diverse backgrounds and cultures have come together to make Northfield Bank what it is today. The Bank believes in providing all employees with the opportunity to reach their career potential and encourages advancement within the organization. For more information, please visit www.eNorthfield.com

Job Title: Teller

Job Location: Staten Island, NY

Branch: New Dorp Branch

Job Status: Part-Time

Job Summary:

Provide exceptional customer service, including prompt and accurate transaction processing, with focus on establishing new customer relationships and retaining and growing existing customer relationships.

Responsibilities Include:

• Accept and accurately process all financial service transactions within bank policies, procedures and regulations
• Build trust and respect with customers by identifying and resolving customer issues and providing a positive customer experience
• Maintain a working knowledge of all current products and services to effectively assist customers on a daily basis
• Contribute to branch goals by identifying sales opportunities to cross-sell bank products and services; Execute on sales opportunities by making product suggestions based on customer needs and referring to the appropriate branch representative
• Maintain responsibility for cash drawer and follow proper balancing/reconciling procedures
• Demonstrate professionalism at all times by maintaining a positive and respectful demeanor even during challenging situations
• Cross train on other functions in the branch based on business need
• Maintain a satisfactory level of attendance, which includes keeping unscheduled absences to a minimum, arriving to work on time on scheduled work days, and remaining on duty during the entire scheduled work period
• Compliance with all relevant Bank policies and procedures
• May require occasional travel for business meetings or training.
• Management may authorize transfers to other branches based on business need.

Job Requirements:

• High School Diploma or equivalent required
• Basic math skills required
• Operating an Adding Machine required
• Good Computer Skills required
• Previous Teller Experience preferred
• Prior customer service skills preferred
• Prior cash handling skills preferred
• Selling to customers’ needs preferred
• Excellent communications and problem-solving skills
• Must be able to stand for prolonged periods of time
• Ability to lift and transfer coin bag (approximately 30 lbs.)

*Northfield Bank is an Equal Employment Opportunity Employer M/F/Disability/Protected Veteran*