Job description

Day-to-day:
A premier Dental Office in Dickson, TN is seeking a friendly, hard-working, and qualified Office Manager that contributes to a positive and team-oriented office culture.

The Office Manager's responsibilities include confirming patient appointments, scheduling coordination, answering phones, discussing fees for cosmetic cases, presenting treatment plans, collecting patient payments, reactivating patients, communicating with patients, verifying and filing insurance, as well as managing the front office.

To be successful as a Office Manager, you should be able to organize and maintain patient waiting areas, as well as front-desk areas. Ultimately, a top-performing dental receptionist will perform all duties in a manner that ensures the efficient running of the dental practice and positive experience for patients.

Office Manager Responsibilities:

• Greeting and welcoming patients to the practice
• Scheduling, rescheduling, or canceling appointments as needed
• Assisting patients to fill out information forms
• Preparing patients’ charts and daily schedules for the dental staff
• Updating patient records and documenting recent treatments and procedures
• Scheduling follow-up appointments and providing telephonic reminders
• Communicating with medical insurance providers to determine if patients are required to make co-payments
• Verifying and making insurance claims
• Verifying methods of payment and collecting outstanding payments from patients
• Performing general office duties, such as answering telephones, photocopying, filing, and faxing

Office Manager Requirements:

• High school diploma or GED
• Proven experience working as a front desk receptionist or administrator
• Exposure and/or previous knowledge of healthcare terminology
• Experience working with healthcare and/or Dental-specific scheduling software
• Working knowledge of administrative best-practices
• Excellent telephone etiquette and customer service skills
• Exceptional organizational skills and time management

Nice to have:

• Experience with Dental software (Eaglesoft is current software)

Benefits:

• PTO (2 weeks with ability to earn up to 4 weeks per year)
• 401(K)
• Benefits
• Excellent in-office culture
• State-of-the-art facility and technology

Job Type: Full-time

Pay: $20.00 - $27.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance

Medical specialties:

• Primary Care

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Dickson, TN 37055: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• patient scheduling: 2 years (Required)
• Insurance verification: 2 years (Required)
• Dental office: 2 years (Required)

Work Location: In person

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