Oncology Treatment Scheduling Coordinator 2, Miami Cancer Institute
Job description
Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 24,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World’s Most Ethical Companies.
Everything we do at Baptist Health, we do to the best of our ability. That includes supporting our team with extensive training programs, millions of dollars in tuition assistance, comprehensive benefits and more. Working within our award-winning culture means getting the respect and support you need to do your best work ever. Find out why we’re all in for helping you be your best.
Description:
Responsible for scheduling infusion treatments, transfusions, and labs for oncology patients. Navigate EHR & understand treatments plans ordered by physicians. Attend to the Oncology Request Queue to ensure patients are being scheduled for new treatments and change of treatments in a timely manner. Utilize scheduling guidelines and medication lists, for chemotherapy and non-chemotherapy medications, to make certain patients are receiving treatment safely. Collaborate with infusion nurses and triage APPs to ensure patients are scheduled appropriately prior to discharge. Communicate with infusion leadership to maximize productivity towards clinic flow. Interact and coordinate care with clinical staff, including physicians and APPs, to confirm and review treatment regimens and overall plan of care. Refer patients to Express Symptom Management, if patient requests an urgent visit. Estimated pay range for this position is $17.36 - $21.01 / hour depending on experience.
Qualifications:
High School Diploma, Certificate of Attendance, Certificate of Completion, GED or experience required. Experience in Healthcare and/or Customer Service setting, Oncology background strongly preferred. Working knowledge of Microsoft Office Scheduling Systems (i.e. Soarian, Cerner, Centricity, Pathways Healthcare Scheduling, Chartlinks etc.) Medical Terminology required. Experience with high volume calls. Excellent verbal and written communication. Excellent interpersonal and customer services skills. Must be organized, detail oriented, and able to multi-task. Minimum Required Experience: 3 years
EOE
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