Online Student Specialist
Full Time
Wilmington, NC 28403
Posted
Job description
Please see Special Instructions for more details.
PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the ‘Work History’ section, before you apply for this position. Failure to answer all required questions will cause the system to disqualify your application. Applications must be submitted through the online application system to be considered.
University Program Specialist
Working Title
Online Student Specialist
Competency Level
Contributing
Dept/School
Registrar - 30130
Primary Purpose of Organizational Unit
The Office of the Registrar supports UNCW’s mission by providing academic support services, including student services and academic records management; degree and diploma processing; student academic information systems management; administration of regulations and policies of the Faculty Senate, academic eligibility of athletes, and, as prescribed in the policies of the university and the Code of the University of North Carolina, maintenance of archives; and system-wide reporting (in collaboration with the Office of Institutional Research) of enrollment, courses and degrees awarded.
College
Enrollment Affairs Admin - 30100 College
College/School Information
University Information
The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.
A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.
The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.
UNCW has been part of the University of North Carolina System since 1969.
A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.
The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.
UNCW has been part of the University of North Carolina System since 1969.
Location of Workplace
Main UNCW Campus
Brief Summary of Work for this Position
The Online Student Specialist consults with university partners on effective student records and registration administration for Online Accelerated Programs at UNCW. The role serves as the primary liaison and decision maker in the Office of the Registrar for OAP issues across the university. This position provides data reporting and assessment for partners; interprets and applies relevant policies and modifies processes in response to OAP-specific situations; articulates and posts standard and non-standard transfer credit for OAP students; manages OAP academic calendar; maintains the accuracy of degree audits, including applying degree exceptions to student records. The Online Student Specialist assures timely processing of graduation checks and degree posting for OAP students as well as contributes to the mission and overall goals of the Office of the Registrar.
Minimum Education and Experience Requirements
Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Preferred education, professional skills and experience
- College graduate and previous higher education work experience in a related area
- Demonstration of initiative, independent problem resolution, and adaptability to new and non-standard challenges
- Familiarity with degree design and graduation requirements
- Previous work with admissions, academic advising, project management, or systems support is valued
- Familiarity with online education, bachelor’s and master’s degree design, and requirements is valued
- Understanding of transfer policies and articulation practices, knowledge of university and program curriculum and degree requirements, ability to manage multiple event timelines and deadlines, and highly developed written and verbal communication skills
- Willingness to work non-traditional hours and remotely as required, including weekends and evenings, to support student and program needs
Required Certifications or licensure
N/A
FTE
1.0 (40 hours per week)
Months Per Year
12 Months
Work Days
Monday - Friday occasional weekend and nights
Work Hours
8:00AM - 5:00PM, flexibility required
Type of Position
Permanent
Anticipated Ending Date if Time-Limited
Position Number
7862
Job Posting Date
12/12/2022
Posting Close Date
01/04/2023
Number of Openings
Single Incumbent
Special Notes to Applicants
PLEASE
NOTE
: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the ‘Work History’ section, before you apply for this position. Failure to answer all required questions will cause the system to disqualify your application. Applications must be submitted through the online application system to be considered.
EEO Statement
At the University of North Carolina at Wilmington (UNCW), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
External Link to Posting
https://jobs.uncw.edu/postings/26979
Applicant Documents
Required Documents
Optional Documents
- Resume
- Cover Letter
- List of 3 Professional References
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