Operations Services Coordinator

Full Time
Scottsdale, AZ 85258
Posted
Job description

Kahala Brands, a globally recognized leader in quick-service restaurant franchising located in beautiful Scottsdale Arizona, currently has an opportunity for an Operations Services Coordinator to join the headquarters team. Kahala franchisees and partners operate a portfolio of over 28 quick-service restaurant brands including Cold Stone Creamery, Blimpie, TacoTime and Baja Fresh, among others, in over 20 countries around the world.

YOU SHOULD WORK FOR KAHALA!

The Operations Services Coordinator assists the Vice President of Operations Services with a variety of projects, training materials and documents, communications, and events. The right candidate for this position will be able to lead the operations of the Headquarters Cold Stone Creamery training store. You will assist with the setup, execution and breakdown of headquarters meetings, events and employee activities.

KEY RESPONSIBILITIES

  • Works with Vice President of Operations Services to execute a variety of projects, mostly related to the Cold Stone Creamery brand
  • Creates and updates training materials such as Procedure Cards, Recipe Cards, and Reference Documents
  • Writes Promotion Rollout Guides and other related materials
  • Assists with writing various internal and external communications
  • Assists with planning and execution of various events such as Franchisee Board meetings
  • Manages operations of Headquarters Cold Stone Creamery training store, including opening/closing on a regular schedule each week, maintaining cleanliness and organization, preparing and stocking products, taking inventory and placing Sysco orders, and managing calendar of availability
  • Assists the Research & Development team members with products for cuttings, samplings, ideations and test products
  • Supports various Ops Services team responsibilities and assists with headquarters events such as dry run fundraisers, charity donations, special guest visits, employee lunches and employee activities (e.g., planning/setting up/hosting/breaking down headquarters events)

KNOWLEDGE / SKILLS

  • Excellent verbal and written communication skills
  • Basic skills in Microsoft (e.g., Word, Publisher, PowerPoint and Excel)
  • Basic restaurant experience is a plus
  • Ability to handle a variety of different tasks at once, prioritizing and sequencing actions/decisions to move tasks toward execution
  • Organized, detail-oriented and able to work independently, as well as part of a team
  • Enthusiastic, optimistic and service-minded team player
  • Demonstrated desire for continuous learning and improvement

KAHALA BRANDS IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER WHO EMBRACES DIVERSITY, EQUITY, AND INCLUSION

Principals only. Recruiters please don't contact this job poster.
*Please do not contact job poster about other services, products or commercial interests.*

Benefits:

  • 401(k) matching, including Roth options
  • 3 Medical insurance plans
  • Dental insurance
  • Vision insurance
  • Employee assistance program
  • Flexible spending account
  • Health savings account
  • Life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Paid time off (10 holidays, 3 weeks PTO)
  • Tuition reimbursement
  • Referral program
  • Wellness programs

Job Type: Full-time

Pay: $37,000.00 - $45,000.00 per year

Schedule:

  • Day shift

Ability to commute/relocate:

  • Scottsdale, AZ 85258: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • How did you hear about us? If you were referred by an employee, please list their name here.
  • What are your salary requirements for this role?

Work Location: Hybrid remote in Scottsdale, AZ 85258

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