McGee Air Services, an Alaska Airlines company, is looking for an Operations Support Specialist at SEA. The pay range is $22.84-$26.58 an hour.

The Operations Support Specialist provides support to station operations in a variety of team member focused capacities including timekeeping, scheduling, staffing (resource planning), and dispatch functions. Duties for this role can be related to short-term daily operations and/or long-term resource planning activities. Station working titles may include: Timekeeper, Scheduler, Staffing Specialist or Dispatch Specialist.

The benefits...

• Competitive Insurance Package
• Paid days off - holidays/personal/vacation/sick
• Travel Discounts
• Performance Bonuses
• Recognition Programs, incentives, and career growth opportunities

Must haves to join our team:

• Working a constant and quick pace for up to two consecutive hours
• Able to work varied shifts; weekends and holidays
• Obtaining and maintaining an airport security clearance, customs seal, and/or USPS security clearance including background criminal history check, drug screen, and fingerprinting required
• A valid driver's license with a good driving record required
• Understanding and ability to utilize electronic tools to interpret flight schedules and airline flight destination information
• Performing basic mathematical functions (e.g., counting bags, verifying cargo weights)
• Ability to give/receive oral instructions in English
• Lifting up to 75 pounds on a frequent basis
• High school diploma or equivalent required
• Must be at least 18 years of age
• Must have a valid driver's license and one of the following documents to be qualified for this position.
  • Original or certified copy of a birth certificate
  • Unexpired US Passport
  • Permanent Resident Card
  • Unexpired US Territory Passport and I-94
• Airport SIDA Badge Requirements
  • Important update for non-crew employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview.

Do you match this skillset?

• Communicate with team members and supervisors to rectify and resolve open timecard exceptions with timekeeping software within 24 hours
• Ensure time and attendance records are submitted within established deadlines
• Reviews timecards to ensure compliance with reporting policy and for accuracy of timekeeping calculations
• Perform a variety of clerical duties including typing, filing, record keeping, proofreading and processing information
• Maintain a variety of logs, records and files including compiling information from various sources and preparing summaries or reports related to attendance and staffing data
• Maintain and process daily Time Exception forms and Timecard logs
• Prepare and organize trade request and overtime documentation
• Organize and distribute paychecks and paystubs to team members
• Assure the timely duplication and distribution of a variety of records, reports and other materials as directed

Staffing and Scheduling

• Responsible for updating and oversight of the current staffing schedule
• Monitor the flight schedule to ensure highest internal staffing utilization
• Interacts with team members and processes operation reassignments and crew swaps
• Provide solutions for current and upcoming operations regarding shift assignments and provide solutions to the operational leadership team
• Coordinates shift bids to meet operational needs and according to labor agreement requirements
• Monitors situations through times of irregular operations and unscheduled events to recommend staffing adjustments

Other

• Operate in a fast-paced and ever-changing environment to help meet and exceed operational targets while maintaining service, timeline, and compliance requirements
• Demonstrate and maintain open and honest communication, creating an inclusive, engaging, and high-performance culture that demonstrates McGee's values of Safety, Service, Integrity, Mutual Respect, Accountability, and Pride
• Other duties as assigned

We'd love if you have some of these...

• A minimum of one (1) year of successful experience related to scheduling and/or time and attendance or resource (staffing) planning experience required
• Proficient to advanced level Microsoft Excel experience required depending on job duties
• Proven ability to successfully interact with team members and leadership in a fast paced and often rapidly changing environment
• Broad understanding of airline operations preferred
• Must work with minimal supervision
• Detail oriented mind-set a must
• Hands-on, high-energy approach essential

CULTURE: McGee Air Services is an entrepreneurial venture with a mindset of delivering incredible service. We are flexible, adaptable, resourceful, collaborative, and inclusive. McGee Air Services does not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law.

Equal Opportunity Employer/Veterans/Disabled

McGee Air Services- An Alaska Airlines Company