Job description
We are seeking an Order Processing Specialist to join our team. The successful candidate for this position should be detail-oriented, communicative, efficient, and able to solve problems. They should be comfortable working with different systems and have a strong understanding of customer purchase orders and quotes.
This is a full-time, remote position- US based. The work hours are Monday - Friday, 8:30a -5:30p Eastern time.
Our benefits include medical, dental and vision insurance, 401k with company match and PTO.
Key Responsibilities:
- Review and maintain the electronic order queue.
- Vet orders for errors and upload them to a designated drive.
- Enter orders accurately and in a timely manner from different areas, including Exostar, Emails and Purchase Orders.
- Compare customer purchase orders to quotes or perform manual entry when necessary.
- Verify customer account details, ensure accurate order entry, verify line numbers and pricing, and ensure that the order contains all the necessary information to process it correctly.
- Check inventory levels and adjust orders accordingly.
- Communicate with the Inside Sale Reps and or customers about any discrepancies.
Requirements:
- Previous experience in order processing, order entry, or similar role.
- Excellent attention to detail, with the ability to vet orders for errors.
- A strong understanding of customer purchase orders and quotes with the ability to compare to ensure accuracy.
- Excellent communication skills to communicate with the Inside Sales Reps, customers, and internal stakeholders.
- Ability to effectively manage your time to ensure timely and accurate order processing.
- Ability to work independently and take ownership of responsibilities.
- Have a positive attitude and be willing to work collaboratively with others in the team.
- Strong problem-solving skills, ability to think on your feet, and address discrepancies or issues promptly.
About Us:
Future Tech is an award-winning, IT solutions provider with capabilities in 170 countries. We help companies maximize their full range of IT investments, delivering solutions for hybrid cloud, cyber security, hardware/software procurement, imaging, logistics, print management, data storage, and AI & Data Science.
Since its start in 1996, Future Tech has experienced rapid growth and become an IT partner-of-choice for global leaders in the aerospace, automotive, defense, education, energy, healthcare, and manufacturing sectors.
Award-Winning:
Future Tech’s commitment to Operational Excellence has helped the company numerous awards from customers, key OEM partners, and leading IT industry organizations and media. A sample of recent awards include:
- 2021 Northrop Grumman World Class Team Supplier Recognition Award
- 2020 Dell Technologies Federal Growth Partner of the Year
- 2020 Partner of the Year – APC by Schneider Electric
- 2019 NVIDIA Partner of the Year – Professional Visualization
Building Culture of Success & teamwork:
Future Tech’s culture is all about working hard, working together, and finding the best ways to help our customers, located around the world, to achieve their goals. We like folks who have a great, upbeat attitude who like to work hard and have fun. We want team players who are outgoing, like connecting with customers and enjoy working in a high-performance team.
Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
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