Parts Counter Associate (Experienced)
Job description
We are looking to add an experienced parts counter person to our Beach Ford team. Beach Ford is one of the biggest Ford dealerships in Hampton Roads area, family owned. Dedicated to treat our employees and customers with the respect and care we would want to be personally given, our Beach Ford team can boast of a highly tenured staff up to and over 40 years of employment. If you are a person of integrity and character, have the background, experience and/or education, and will work hard as a member of our team, we want to consider you for our position.
Responsibilities
Manage requests and distributions of parts to include, internal, retail and wholesale customers
Accomplish objectives through the use of proper purchasing procedures and inventory control
Handle the parts inventory and track all expenses
Work with the Parts Manager to ensure parts are in-stock or ordered in a timely manner as needed for all scheduled repairs
Effectively partner with all parts counter associates, runner(s), driver(s) to meet department and company goals; handle stock order procedures
Handle and resolve customer complaints courteously and professionally
Keep up-to-date on manufacturer warranty, policy, and return procedures
Knowledge and compliance with the federal, state, and local regulations that affect operation
Ensure that incoming inventory is stocked in the correct location.
Maintain a stabilized inventory consistent with the requirements of the defined areas
Accurately price parts and accessories using the proper pricing source
Implement & carry out safety requirements
Qualifications
3+ years of related experience in an automotive parts counter position preferred
Experience with automotive dealerships preferred
Wholesale experience
Knowledge of manufacturer programs
2 years of sales experience preferred
Strong analytical and coordination capabilities; capable of effectively prioritizing and multi-tasking
Computer literate
Highly effective communication skills.
Demonstrated commitment to continued learning
Excellent customer service skills
Professional appearance and work ethic
High school diploma or equivalent
Detail oriented and organized
Valid driver's license and clean driving record
Willing to submit to pre-employment drug screen and background check
Job Type: Full-time
Pay: From $48,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
Experience:
- Automotive Parts: 3 years (Preferred)
- Ford Parts: 3 years (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
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