Job description
Parts Team Lead -* (*2300072)
Description
With thousands of employees worldwide, teamwork and collaboration are valued here.
We look for employees who are driven, determined and ready to accelerate their future. By joining our team, you will earn competitive pay, benefits, insurance, 401k, pension and more while working in an environment with the highest safety standards in the industry.
The Position:
The Parts Team Lead performs multiple tasks related to branch retail trailer parts and accessory inventory coordination. Responsible for helping customers in identifying the parts and assemblies of new and used trailers for the purpose of replacement or repair of such items. Time is also spent assisting the Parts Manager with training of parts associates and other warehouse inventory maintenance activities.
Responsibilities:
- Provides excellent customer service and communication for customer support by resolving their technical issues via phone, email, fax or online.
- Accurately identify OEM part based on product specifications, VIN numbers, microfiche and paper files.
- Investigate customer issues regarding part verification and delivery.
- Participate in training, cycle counts, and inventory management.
- Keeping shop work area clean, safe and organized.
- Safely drive company vehicles to deliver the right product on time which requires loading, unloading, and delivery of parts with efficiency.
Qualifications
Requirements:
- Experience: Minimum of 2 years’ experience within a parts department.
- Ability to maintain an effective working relationship with management, mechanics, customers and vendors.
- Ability to work with hands to perform organization of inventory, use of power tools, and driving of company vehicle and or forklifts.
- Proficient with computers, data entry and Microsoft Office Suite (Word, Excel, Outlook).
- Ability to assist with installs, loading/unloading of parts requiring the ability to lift up to 50Ibs.
- A favorable background screening, physical, drug screening, valid driver’s license, and proof of work authorization in the United States is required for employment.
Why Should You Apply?
- Do you like warehouse management & customer service type work using your hands? That’s what you’ll be doing!
- Love teamwork? We hire GREAT people.
- Want to make a difference in the USA? Our Trailers are on the roads everywhere transporting every type of product. You will have made that possible.
- Competitive Pay, Advancement Opportunities & Tuition Reimbursement
- Work schedule is usually Monday – Friday day shift; 8 hours per day with occasional Saturday work.
Great Dane is an Equal Opportunity Employer
Primary Location
: US-AR-North Little Rock-Little Rock Branch
Work Locations
: Little Rock Branch 9901 Diamond Drive North Little Rock 72117
Job
: Aftermarket
Schedule
: Full-time
Shift
: 1st Shift
Location: Little Rock Branch 9901 Diamond Drive North Little Rock 72117, North Little Rock, AR 72117
Location: Little Rock Branch 9901 Diamond Drive North Little Rock 72117, North Little Rock, AR 72117
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: One location
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