Job description
Position Summary:
This position works in collaboration with the department supervisor (and analysts where applicable) to ensure that the department is working to a high degree of accuracy, completeness, and timeliness staying compliant with all applicable requirements (e.g. internal processes/policies, government laws/regulations, contracted payer requirements, etc.).
Provides daily work direction and assistance to assigned staff to ensure that quality and productivity is maintained at a high level.
Trains and supports new and existing staff on policies, procedures and applicable regulations.
Provides reporting on completed productivity/quality audit results and other department metrics.
Identifies and recommends system and process improvements to resolve issues and increase workforce effectiveness.
Education/Experience:
3+ years closely-related experience in a health care revenue cycle environment.
Associate or bachelor degree preferred and degreed candidates with less than 3 years experience may be considered.
Special Knowledge/Skills/Certifications/Licenses:
This position requires an individual with strong critical thinking and problem solving skills, as well as existing (or demonstrated ability to acquire) expert knowledge of the processes and resources of the department, PFS, and PNHS.
Strong leadership qualities, including professionalism, composure and a positive attitude are required.
Additional Information:
The Organization
At Park Nicollet you're part of something bigger. We're a member of the HealthPartners organization, an award-winning integrated health care system comprised of several organizations. HealthPartners includes a team of 21,000 people dedicated to making a difference for our members, patients and the community. Whether you want to work in direct patient care, or support those who do, you will find a vast variety of job opportunities. Here, your contributions help to improve lives and impact health care for the better. If you want to make a difference, we want you on our team.
Park Nicollet Mission, Vision and Values
Mission: Our mission is to improve health and well-being in partnership with our members, patients and community.
Vision: Health as it could be, affordability as it must be, through relationships built on trust.
Values:
- Excellence We strive for the best results and always look for ways to improve.
- Compassion We care and show empathy and respect for each person.
- Partnership We are strongest when we work together and with those we serve.
- Integrity We are open and honest, and we keep our commitments.
What makes us unique?
At Park Nicollet, we never forget why we're here. Your health and well-being is our top priority and is at the forefront of everything we do. We believe outstanding health care is delivered when we merge the science and intellect of medicine with the compassion, spirit and humanity of our hearts. We refer to this as "Head + Heart, Together," and it exists to inspire constant improvement and lasting success. We achieve this by partnering with patients and families in everything from care decisions to service and facility design. As we work together as a unified team, we engage patients, families and the community, and put them at the center of everything we do.
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