Job description

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https://recruiting2.ultipro.com/CLE1013CLRC/JobBoard/28568270-1bc0-405c-897f-a30d7d4fdc31/Opportunity/OpportunityDetail?opportunityId=8d8b0fd8-0962-4e1b-a5c1-2449d1e9b7c1&sourceId=9ca040b4-0f06-43ef-80b9-49d15594a261

Pay range: $24.26 - $29.68/hour DOQ
Benefits: PTO and sick leave, Retirement, Medical, Dental, Vision, EAP (Employee Assistance Program), Wellness Program, Life and AD&D Insurance, Short-term Disability, Long-term Disability and Education Assistance.

JOB SUMARY:

Under general supervision of the Building Official or the Planning and Building Services Manager, this position is responsible for performing a variety of complex and specialized duties related to the building permit process. This position is a front-line position that requires thorough knowledge of the County’s permit processes, and departmental procedures and administrative provisions. This position is responsible for providing excellent customer service and working with customers to process various permits and implementing the County’s short-term rental permitting program. The following is a list of the various types of processes expected for this position: Receive and enter into the system building permit submittals; issue over-the-counter permits; coordinate the review of building permits for other departments; schedule inspections; maintain building permit files; coordination of all final approvals from all permitting departments for the issuance of certificates of occupancy; and providing building code and permit procedure information to the public.

PRINCIPAL JOB DUTIES:

Permit Services Duties

• Work directly with contractors, property owners, and other customers to review and approve routine permit requests.
• Determine the nature of the permit request in order to evaluate the permit type, and direct the customer through the approval process.
• Assist the public in person, through email, and on the telephone by providing general information regarding building permit requirements, inspection, code enforcement, and information of the permitting process.
• Accept, enter into permitting system, review, and track building permit applications and related submittal for accuracy, completeness, and compliance with established policies and procedures.
• Track permit submittals and follow up with responsible parties, utilizing communication systems to keep parties informed.
• Coordinate the permit review process and route all submittal documents and related plans to the appropriate permitting department; issue permit when ready and complete.
• Consult with planners, engineers, plans examiners, inspectors and other professional and technical staff on more complex permitting requests, unusual designs, and issues of conformity and compliance.
• Provide information to all permit holders for inspection procedures and requirements.
• Coordinate with all other permitting departments for the issuance of the certificate of occupancy.
• Process and issue over-the-counter permits including, but not limited to; re-roof, mechanical, and solar permits.
• Prepare, track, and follow up on building permit expirations

Short Term Rental Permitting Program

• Manage the County’s short-term rental permitting program and maintain a positive working relationship with any third-party contractors used to track short term rentals in the County.
• Process short term rental permit applications
• Track and achieve compliance of properties with conditions and requirements.
• Develop a positive working relationship with short term rental permit holders and applicants to assure a well-implemented program.

General Office/Customer Service Duties

• Assist building inspectors and plans examiners by performing records research and compiling data.
• Schedule inspections for building inspectors as needed.
• Maintain and update paper and electronic filing and record-keeping systems; update customer handouts.
• Answer telephone and provide clerical support for Community Development Division staff as needed.
• Process accounts receivable. Audit, prepare, record, and submit expenditure vouchers and invoices for payment; and track expenses.
• Provide clear and concise customer service; answer questions and guide customers through processes.
• Attend meetings as necessary.
• Adhere to all County policies and procedures, and all laws and regulations as they pertain to assigned area.
• Other duties as assigned by the Building Official and/or Planning and Building Services Manager.

MINIMUM JOB REQUIREMENTS:

EDUCATION/TRAINING:

• Must have a high school diploma or equivalent. Associates degree is preferred.

LICENSE/CERTIFICATION:

• Permit Technician Certification is required to be achieved within one year of hire date
• Notary Public Certification is required within one year of hire date.

EXPERIENCE:

Minimum one (1) year of experience in building permit processing or equivalent experience in the field of building, planning or engineering, and minimum of one (1) year related customer service experience; or equivalent combination of education and experience.

KNOWLEDGE, SKILLS, & ABILITIES:

Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

Computers and Electronics — Knowledge of electronic equipment, and computer hardware and software, including applications

Legal & Rules — Knowledge of statutes, regulations, ordinances, and procedures of other permitting department is desirable

Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

Written Comprehension — The ability to read and understand information and ideas presented in writing.

Written Expression — The ability to communicate information and ideas in writing so others will understand.

Accuracy & Consistency - Requires a level of knowledge and ability to accomplish tasks or projects in a consistent and accurate manner and in a variety of situations.

English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar

Writing — Communicate effectively in writing as appropriate for the needs of the audience.

Active Listening — Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension — Understand written sentences and paragraphs in work related documents.

Speaking — Talk to others to convey information effectively.

Organization &Time Management — Manage one's own time and the time of others. Skilled at organizing and maintaining work and projects

Database Management – Skilled in or the ability to learn to manage database information

Working Relationships - Able to maintain courteous and effective working relationships with the public, county departments, co-workers and other agencies

Proofreading - Proofread documents, records, or other files to ensure accuracy

Reading and Interpreting Maps – The ability to interpret maps and site plans and understand the scaling associated with

Building Plans – Proficient in reading and interpreting building plans

Mathematics — Knowledge of basic arithmetic

Specific Knowledge to Departments - General knowledge of department-related building codes, policies, procedures, related statues and their application (or able to learn quickly)

Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

NECESSARY SPECIAL REQUIREMENTS:

• Must have valid Colorado Motor Vehicle Driver’s License
• Must pass background check: Criminal, Traffic, and Credit/Financial_Conviction of a crime will not be an absolute bar to employment

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• Required legal authorization to work – United States citizenship or legal authorization to work in the United States

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.

• Work is performed in an office environment. The noise level in the environment is moderate. Work is generally scheduled Monday through Friday.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

• Employees in this position will typically sit for long periods of time. While performing the duties of this job, the employee is frequently required to talk, hear, walk and use hands to finger dexterity to handle, or feel objects, tools, or controls. Individuals in this job must be able to type, use a mouse, and use a keyboard in the daily operations. The employee is occasionally required to reach with hands and arms, stand, stoop, kneel, balance, twist or crouch. Physical demands are described as sedentary (exert up to 10 lbs. of force frequently or constantly. Occasionally lift, carry, pull, or push up to 40 lbs. to move objects). Must possess verbal and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

SUPERVISORY:

None

The above statements are intended to describe the general nature and level of work. They are not intended to be an exhaustive list of requirements, duties and responsibilities. Clear Creek County provides reasonable job-related accommodations for disabled persons.

Job Type: Full-time

Pay: $24.26 - $29.68 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: One location

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