Job description

EXCELLENT PAY AND BENEFITS!

Be a part of one of the most successful financial institutions in the country!!

Star One Credit Union is Silicon Valley's largest, member-owned financial institution and offers financial services to more than 121,000 members worldwide. With assets over $11 billion, Star One is the largest credit union based in the Silicon Valley and ranked 17th in total assets among more than 5,700 credit unions nationally. For eight years in a row, Star One has been ranked #1 by the Credit Union National Association for providing the highest direct financial benefit to the members we serve.

We offer AMAZING BENEFITS that help keep our employees healthy and shining bright!!!

• 401(k) Plan, Match, and Profit Sharing
• Annual Wellness Benefit
• Education Assistance
• Employee Loan Discounts
• Medical, Dental, and Vision (Effective date of hire)
• Paid Holidays
• Paid Time Off Program
• Staff Incentive Variable Pay (Bonus)

Job Title: Personal Banker
Hours: Monday-Thursday 8:45 a.m. - 5:30 p.m., Friday 8:45 a.m. - 6:30 p.m., and rotating Saturdays 8:45 a.m. - 2:45 p.m. (with a day off during the week)

COVID-19: At Star One, the health and safety of our employees and members is our number one priority. We follow all of the Santa Clara County protocols.

Job Scope/Duties

• Responsible for providing consultative member support during the new account and consumer loan application process.
• Reviews and analyzes loan applications and supporting documentation. Advises members of policies, rates and terms.
• Acts as a primary contact for members by providing application status and collecting documentation.
• Books consumer loans, disburses funds and explains loan documents and approved loan terms.
• Completes member requests for loan modifications.
• Provides account and loan servicing support as needed.
• Stays informed of all products, services and operational procedures.
• Supports community and business development efforts.
• Processes all transaction requests and provides assistance to other branches and departments as needed.

Experience/Minimum Education Requirements

• Two to four years of current and progressive experience within a financial institution.
• Sales and service experience in a branch environment is preferred.
• Required to register as a Mortgage Loan Originator (MLO) and obtain a Notary designation.
• An associate degree is preferred.

Knowledge/Skills/Abilities

• Requires strong written and verbal communication skills.
• Ability to learn and retain banking regulatory information and requirements.
• Must be proficient with technology (computers, iPads, mobile phones, tablets) and Microsoft Office applications.
• Fosters and maintains a strong service culture by providing excellent internal and external service.
• Ability to work in a fast-paced environment while handling multiple tasks and competing priorities.
• Must be a strong team player with the ability to work in a diverse group or as an individual contributor.

MUST HAVE GOOD CREDIT.
We are a proud Equal Opportunity/AAP Employer M/F/Vet/Disabled

Job Type: Full-time

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