Job description

Nova Labnetics
About Our Organization: Nova Labnetics opened its doors in January 2020, in Lombard, IL, as a family-owned lab and has been consistently growing. Our understanding is that every specimen comes from a person and that we can be an insight to their health. We want to continue to become a household name in the community, known for reliable and accurate results.
Website: https://www.novalabnetics.com/
FLSA Status: Non-exempt
Hiring Manager Job Title: Moiz Hussain (CEO)
Job Level: Individual Contributor
Employment Status: Full-time Regular
Primary Location: LOMBARD, IL
Other Locations: Berwyn, IL

• Job Summary

We are currently seeking a Phlebotomist to work in the laboratory or client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.

Job Duties/Responsibilities:

• Perform blood collections by venipuncture and capillary techniques for all age groups
• Collect specimens for drug screens, respiratory panels, Covid etc. (Blood, Urine, nasopharyngeal, Oral pharyngeal)
• Perform data entry of patient information in an accurate and timely manner
• Process billing information and collect payments when required
• Prepare all collected specimens for testing and analysis
• Maintain patient and specimen information logs
• Provide superior customer service to all patients
• Administrative and clerical duties as necessary
• Travel to additional sites when needed Education and Experience

Required:

High School Diploma - or the equivalent (for example, GED)
0-2 years experience in a Patient Care Setting

Preferred Job Qualifications:
National Phlebotomy or equivalent certification

• Knowledge

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records and transcription, designing forms, and other office procedures and terminology.

Medicine - Knowledge of the information and techniques needed to be able to collect the specimins properly. This includes symptoms, specimen collection alternatives, and drug properties and interactions

• Skills

Basic Skills

• Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.
• Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Exceptional Customer Service: Answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
• Medical History Records: You’ll use your attention to detail to screen new and repeat donors, and take and record donor vital signs and finger stick results. You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
• Continuous Improvement: You will help to identify operational opportunities for continuous improvement, initiate changes to center processes, as needed, through the use of company approved procedures.
• Supportive Teamwork: You’ll work in our fast-paced, team environment; ensure a clean and professional work environment; attend team meetings; work closely with your management team; and problem-solve together.
• Being Dependable: You’ll be there for our patients, which includes working a variety of shifts, Saturdays and Sundays, and holidays. Work Context

This role will be a part of the Accessioning team. You will be reporting to a supervisor for the department. Communication will be done through the company's messaging system (TEAMS).

This role connects the laboratory and patient care. It acts like the middle man ensuring that both ends are properly taken care of. And we are able to deliver the best service possible to patients.

As we are delaing with bodily fluids and samples. We will be adhereing to OSHA requirement for safety. You will be required to take a training before starting work. The training will be provided by the company.

Health care scrubs are required for the position as work attire. 2 pairs will be provided by the company.

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits:

• 401(k)
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekend availability

Ability to commute/relocate:

• Lombard, IL 60148: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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