Job description
Primary City/State:
Yuma, Arizona
Department Name:
PSC-Yuma-YMA
Work Shift:
Day
Job Category:
Phlebotomy
POSITION SUMMARY
This position may be located within a Hospital facility, Patient Service Center, IOP, or Long Term Care Department. This position is responsible for the collection and receipt of biological specimens into the department, their proper entry into the company’s computer system, the preparation of samples for analytical testing and/or the distribution of these specimens to the proper analytical area. Follows the guidelines of the Code of Conduct.
CORE FUNCTIONS
1. Performs specimen collection, ensuring correct patient and specimen identification and specimen integrity by using appropriate techniques for all age criteria as required.
2. Enters and verifies patient demographics, location, physician data, tests requested, time and date of collection, appropriate clinical information, and all other pertinent data found on requisitions as required for processing and billing. Verifies accuracy of entered information. Verifies appropriateness of specimens received. Aliquots and labels specimens according to established departmental procedures and practices, delivers specimens to the technical area in a timely manner and / or performs initial processing and preparation of samples for transport. Performs “Triage” process as needed within Patient Service Centers.
3. Focuses on quality by assuring that all work performed is accurate and complete. Completes documents legibly and accurately per site protocol. Follows established methods and practices. Maintains familiarity with departmental procedures. Uses appropriate documentation to record communications.
4. Participates in departmental financial responsibilities through the appropriate use of supplies and materials. Avoids excessive waste. Participates in department initiatives to reduce costs and improve service.
5. Meets departmental standards for productivity and quality as currently defined. Communicates courteously and professionally with internal and external customers. Interacts with co-workers with an emphasis on teamwork and a focus on customer service. Field Operations Float/Trainer position employees must be able to work all PSC or Client Office shift times within their designated territory. Resolves basic service issues as necessary.
6. Initiates computer generated reports as required for patient reporting and quality assurance monitoring.
PHYSICAL DEMANDS/ENVIRONMENT FACTORS
Reading, writing, communicating, patience, interpersonal skills, confidentiality, comprehension of instructions, standing, walking, twisting, bending, stooping, lifting up to 25 lbs, repetitive motion required, accuracy in detail work, manual dexterity, multi tasking, exposure to chemical biological hazards, frequent interruptions. Reading, writing, communicating, patience, interpersonal skills, confidentiality, comprehension of instructions, standing, walking, twisting, bending, stooping, lifting up to 25 lbs, repetitive motion required, accuracy in detail work, manual dexterity, multi tasking, handling of chemical /biological hazards, frequent interruptions. Accuracy, attention to detail, ability to assimilate instructions quickly, problem solving ability, comprehension of written and oral instructions in English. Accuracy, attention to detail, ability to assimilate instructions quickly, problem solving ability, comprehension of written and oral instructions in English. Personal responsibility, attention to detail, ability to assimilate instructions and take direction.
6. Basic computer skills, reading, writing, verbal communications in English, accuracy, attention to detail, ability to assimilate instructions quickly, problem solving ability, comprehension of written and oral instructions in English.
SUPERVISORY RESPONSIBILITIES
None.
SCOPE AND COMPLEXITY
Departmental responsibility. Internal customers – all employees of the lab system. External customers –patients, physicians, nurses, office personnel, other healthcare professionals, and vendors.
MINIMUM QUALIFICATIONS
- Minimum age requirement of 18.
- Must exhibit a high level of personal maturity and responsibility.
- Good reading, writing and math abilities are required.
- Oral and written communication skills sufficient to understand written and spoken instructions in English.
- Good organizational skills are also required.
- Basic knowledge of department resource materials.
- Previous experience of at least six months in a clinical laboratory setting or completion of a phlebotomy school.
- Basic computer skills required.
- Knowledge of medical terminology preferred.
- Bilingual (Spanish/English) is a plus.
- Long Term Care requires ADHS fingerprinting certification or the ability to obtain fingerprint certification.
- Field Operations Float position employees must be able to work all PSC or Client Office shift times within their designated territory.
- LTC has an emphasis to have experience with geriatric patients and also must possess a valid State Drivers License.
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