Poker Floor Supervisor

Full Time
Dania Beach, FL 33004
$60,000 - $75,000 a year
Posted
Job description

FUN and SPECTACULAR CUSTOMER SERVICE are at the heart of the Casino @ Dania Beach. Working at our casino is about providing the best service and being a great team player! Join as a Poker Floor Supervisor, lead our Poker Team and be part of the fun and excitement.


Full Time Hourly + Tips

What you will be doing

  • Obtains required chips and verifies initial day’s inventory at the beginning of each shift.
  • Checks call-ins for the day and replace personnel as needed.
  • Assigns dealers and execute rotation throughout their shift.
  • Maintains contact with Brush as to patrons on waiting list and the need to open additional games.
  • Is responsible for televisions located throughout the Poker Room.
  • Reports suspicious players and/or employees to Surveillance and alerts Poker Room Manager
  • Informs Poker Room Manager of any employee or customer issues.
  • Keeps assigned work area neat and orderly, including the podium.
  • Periodically checks dealer procedures, floor procedures, seating controllers and chip runners to ensure that they are performing their duties/responsibilities as required
  • Assists with and oversee all tournament play.
  • Resolves all customer disputes that cannot be resolved at a lower level.
  • Communicates all pertinent information to the Poker Room Manager.
  • Is responsible for closing out the Poker Bank at the end of the night; reconciling all paperwork.
  • All other duties as assigned.

The ideal candidate for this position

  • High School Diploma preferred.
  • Bilingual: English/Spanish preferred.
  • 3-5 years of experience working in poker room operations preferred.
  • Must be able to obtain the appropriate state occupational license.
  • Must be familiar with all poker room concepts, practices and procedures.
  • Relies on experience and sound judgment to plan and accomplish goals.
  • Must have excellent written and verbal communication skills.
  • Must have excellent organizational skills
  • Must be able to work a flexible schedule including nights, weekends and holiday as needed.
  • Must apply and obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check.
  • Must pass drug testing as per company's Drug Free Workplace Policy and applicable background checks.

Benefits You Will Enjoy

  • Paid Time Off – 15 to 25 PTO Days Annual, increasing with Seniority
  • Medical Plans – 70% Employer Paid for Employee Only Coverage
  • Dental Plans
  • Vision Plan
  • Free Employee Assistance Program
  • Free Short-Term Disability
  • Long Term Disability
  • Accident/Critical Care Plans
  • Group Term Life Insurance
  • 401(k) – Traditional and Roth Retirement Plan
  • 401(k) – Up to 4% Employer Match
  • Onsite Employee Meal Discounts @ The Grill and Pizzelato
  • Onsite Entertainment Discounts @ Stage 954
  • Free Access to Learning Management Platform for continuous Learning and Development
  • Free Access to Financial Planning Resources through Amerant Bank
  • Free Access to Exclusive Discounts & Perks
  • Free Parking
Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer - M/F/D/V EOE

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