POSITION SUMMARY:

It is the primary responsibility of the Procurement Systems Coordinator to support the Global Procurement organization by administering key aspects of new and existing procurement systems related to master data, catalog enablement and ordering templates, supplier setup, contract setup and customer support. This position is responsible for day-to-day operational execution of multiple processes surrounding suppliers, catalogs, and internal customer support, and also facilitates company automation objectives and procurement best practices.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Manage key processes related to e-procurement systems such as supplier enablement and catalogs
• Troubleshoot master data setup/other system issues as well as interface between the e-procurement system and other systems
• Respond to internal and external inquiries and provide exemplary customer support to end users and suppliers
• Coach users and suppliers to enhance system and process knowledge and ensure compliance to policies
• Guide suppliers through the setup and onboarding process to maximize electronic transactions
• Log customer support requests and follow issues through to completion
• Support special projects such as new property openings and rollout of new system functionality
• Support training efforts surrounding current and future system enhancements; use various tools to evaluate system metrics such as spend, compliance to invoicing, catalog vs. non-catalog usage, etc.
• Create miscellaneous reports as needed to support decision making
• Perform other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledgeable of accruals and accounting concepts helpful
• Ability to understand and perform in all aspects of supply chain management
• Working knowledge of product/service markets in assigned categories.
• Able to effectively communicate in English, in both written and verbal forms
• Ability to communicate effectively, concisely and logically in a timely manner and at an appropriate level, while maintaining confidentiality
• Ability to work under pressure
• Ability to multi-task and work well in a fast paced, team-oriented environment
• Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
• Effective listening abilities with strong judgment and collaboration skills
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

MINIMUM REQUIREMENTS:

• High school diploma or equivalent
• One (1) year relevant experience
• Work varied shifts, to include weekends and holidays

PREFERRED:

• Bachelor’s degree in a related field
• Three (3) years of experience in a supply chain management role, e.g. purchasing, sourcing, or a related field
• Systems experience in Stratton Warren, Infinium and/or Coupa
• Experience in a similar resort setting