Job description

Summary:
Manages and coordinates all day to day management of the personnel and operations that support the delivery of comprehensive health care services in a manner that most satisfies patients and promotes financial stability.

Responsibilities:
Ensures the achievement of NCQA ACO Meaningful Use quality measures and other clinical quality improvement initiatives
Promotes continuous quality improvement in patient services and practice workflow
Manages and coordinates all aspects of patient registration scheduling insurance verification and reception
Tracks access to care
Ensures compliance with standard Coastal Medical OSHA and HIPAA policies and requirements
Establishes and implements short and long range organizational goals objectives policies and operating procedures
Monitors and evaluates operational effectiveness and implements changes required for improvement
Oversees the supervision of personnel including: work allocation training and problem resolution
Evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance
Recruiting interviewing hiring and on-boarding new staff
Develops procedures and trains staff on new policies
Develops and monitors office budgets monitors resource utilization and initiates purchase requests
Communicates new information and policies to the practices and assists and guides implementation
Complies with federal and local confidentiality laws including HIPAA ensuring patient privacy
Adheres to Coastal Medical guidelines and policies for protecting patients demographic clinical and financial information
Performs other job-related duties as assigned

Lifespan is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Lifespan is a VEVRAA Federal Contractor.

Location: Coastal Medical USA: RI: Providence

Work Type: Full Time

Shift: Shift 1

Union: Non-Union

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