Job description
Premier Driver
Our global Operations team make it possible for us to offer worldwide shipping to more than 180 countries, including same-day delivery to New York, London and Milan, while providing a seamless shopping experience across mobile, tablet and desktop, with easy returns.
We have 9 distributions centres and 11 Customer Care centres who work with in 11 different languages and are available 24/7, 365 days a year.
Operations are now seeking talented Premier Drivers to join the Operations team. Some of the essentials for you to know are:
Location: Mahwah, NJ
Hours: Monday -Friday (Full-time)
Must be flexible and willing to work a rotational shift pattern (8:30 a.m., 11:30 a.m., 1:00 p.m., 3:00 p.m. need to work all times)
Job Openings: 3 FT Available
Besides a competitive salary, we can offer you:
- Performance bonus schemes dependent on the type of role you are in
- A pension that both you and the company contribute too
- A portal with an array of discounts on things like theme park and cinema tickets
- Our famous staff discount along with exclusive staff sales
- Private healthcare for you and your family
- A chance to be part of a fun and caring team that support each other
Here is a breakdown of what you’ll be doing:
- Must uphold and project the company’s devotion to customer service experience
- Drivers are expected to comply with Net-A-Porter appearance guidelines and must have a professional image and demeanor. Uniforms and Truck will be provided.
- Ability to work a flexible schedule including weekends, and holidays as needed
- Ability to work in a fast-paced environment, with a sense of urgency
- You need to be able to work in all kinds of weather while working out on your own with limited supervision.
- Ensure all undelivered and returned merchandise are secured safely and returned to our inventory system daily
- Assist manager and supervisor with day to day operations
- Interact with couriers, Dispatchers, and Customer service team daily
- Ensure couriers are fully prepared for their daily route
The type of person we are looking for:
- A clean driving record means in the last 3 years, that you’ve only had 1 license, no driving-related suspension, revocation or cancellation, no disqualifying offenses, no more than 2 moving violations and no reckless driving incidents and in the last 7 years
- Driving defense Certificate required; preferably no longer than 6 months old
- Must be able to pass pre-employment screening
- The ability to work in all weather conditions, walk, stand, and sit for extended periods of time
- Flexibility in shift patterns (work hours) to meet our customers’ demands
- An understanding of luxury customer service and their expectations with strong communication skills
- Be able to work with a team
- A proven track record of solving problems successfully
- Calm manner and ability to use initiative to deal with issues as they arise, both on the road and with the customer with excellent personal presentation skills
YOOX NET-A-PORTER GROUP is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.
If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.
Experience Level: Entry level
Workplace Type: On-site
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