Job description
Company Details:
Nautilus Insurance Group is a strong underwriting Company and respected leader in the E&S industry. Our culture promotes creativity, integrity and respect, allowing us to attract and retain quality employees. Nautilus is a subsidiary of the W. R. Berkley Corporation, a Fortune 500 company recognized as one of the most respected names in the property casualty insurance industry. Nautilus writes Commercial Excess and Surplus Lines business in all 50 states.
About W. R. Berkley CorporationW. R. Berkley Corporation, founded in 1967, is one of the nation’s premier commercial lines property casualty insurance providers. Each of the operating units in the Berkley group participates in a niche market requiring specialized knowledge about a territory or product. Our competitive advantage lies in our long-term strategy of decentralized operations, allowing each of our units to identify and respond quickly and effectively. Responsibilities:
A successful candidate will have a strong customer service background, excellent written and verbal communication skills, proficiency with computer programs in a Windows based environment and able to handle multiple assignments within a professional working environment. This is a great opportunity for someone looking to grow your career within the organization as you will have exposure to several other departments. You will interact and communicates with underwriting, agents, vendors and insureds. We are looking for someone who will provide administrative support and general accounting duties.
This a hybrid role requiring three days per week in the Scottsdale office.
JOB RESPONSIBILITIES
What we will count on you to do:
What makes you stand out:
Nautilus Insurance Group is a strong underwriting Company and respected leader in the E&S industry. Our culture promotes creativity, integrity and respect, allowing us to attract and retain quality employees. Nautilus is a subsidiary of the W. R. Berkley Corporation, a Fortune 500 company recognized as one of the most respected names in the property casualty insurance industry. Nautilus writes Commercial Excess and Surplus Lines business in all 50 states.
About W. R. Berkley CorporationW. R. Berkley Corporation, founded in 1967, is one of the nation’s premier commercial lines property casualty insurance providers. Each of the operating units in the Berkley group participates in a niche market requiring specialized knowledge about a territory or product. Our competitive advantage lies in our long-term strategy of decentralized operations, allowing each of our units to identify and respond quickly and effectively.
Nautilus Insurance is searching for
Premium Recovery Coordinator to join our team. The right person will be passionate about working for a company that is dedicated to providing exceptional customer experiences and creating a culture that develops and rewards high performing team members that embraces change and seek to continuously better themselves and the organization. We are looking for someone who is highly motivated, organized, and has a positive outlook, along with a natural drive to learn, grow and problem solve.
A successful candidate will have a strong customer service background, excellent written and verbal communication skills, proficiency with computer programs in a Windows based environment and able to handle multiple assignments within a professional working environment. This is a great opportunity for someone looking to grow your career within the organization as you will have exposure to several other departments. You will interact and communicates with underwriting, agents, vendors and insureds. We are looking for someone who will provide administrative support and general accounting duties.
This a hybrid role requiring three days per week in the Scottsdale office.
JOB RESPONSIBILITIES
What we will count on you to do:
- Support the overall management of the Premium Audit and Deductible billing inventory, including customer set up, cash application, update system records as needed and track third party vendor activities in our systems.
- Prepare and send all letters to insured for Deductible and Audit balances
- Record daily cash transactions to ensure all insureds funds are posted accurately and reconcile back to the bank deposit
- Prepare, assign and reconcile deductible and audit files turned over to an outside collection agency
- Manage the various email boxes by responding to internal and external customers, noting files or forward to correct party for handling
- Researches and analyzes the policy files and internet on letters returned with an invalid address and updates internal systems with appropriate contact information.
- Provide outstanding customer service with each customer contact point
- Answer questions via the telephone or in writing to insureds, agents, vendors or attorneys
- Interacts with team-members to encourage and foster a positive work environment
What you can Expect:
- Culture of innovation, teamwork, supportive team members and leaders willing to invest in you
- Visibility to senior leaders and partnership with cross functional teams
- Benefits – competitive salary, paid time off, comprehensive wellness benefits and programs, profit sharing and tuition assistance
#LI-Hybrid
Qualifications:
What you need to have:
Collaborative self-starter with the ability to work independently and in a team environment- A strong customer service background working in a professional environment
- Excellent communication skills, both verbal and written
- Flexible in assuming new responsibilities as they arise
- A strong proficiency of computer programs in a Windows environment, including Word, Excel and e-mail
- Self-motivated individual with the ability to organize, manage multiple priorities successfully, prioritize tasks effectively and a keen attention to detail.
- Ability to thrive in a fast paced, constantly changing environment.
What makes you stand out:
- Customer service focus by taking responsibility for handling internal and external customer requests
- Build sustainable relationships of trust through open and interactive communication
- Pro-active and problem solving
- Innovative mindset with the ability to contribute to our culture
- Knowledge of commercial insurance, with a desire to develop further knowledge
- College degree in Business Administration, Finance or Accounting preferred
Benefit Highlights:
- Paid Parental Leave! At Nautilus, we offer Childbirth Recovery Leave as well as Primary Caregiver Leave, for up to a maximum of 12 weeks of paid leave.
- Nautilus offers Medical, Dental, and Vision coverage options, along with Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) choices
- We help our employees feel secure by providing a 401(k) program, profit sharing, stock purchase plan, life insurance, and travel accident insurance options.
- One of our core values is “Committed to Serve” and these aren’t idle words. We provide every employee one paid day off per year to volunteer at a local charity. That’s serving with a smile!
- We take risk management excellence and your professional growth seriously by offering Tuition Assistance and Industry-Related Education and Exam programs.
- Can you hear us now? Employees are eligible for special cell phone service discounts with Verizon and AT&T. We’ve got a plum position for you! We participate in the Plum Benefits program offering employees cost-free access to thousands of exclusive travel and entertainment discounts.
- Flexible work arrangements, including working from home 2 days a week.
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