Private Banking Loan Administrative Assistant
Job description
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Liason between other departments within the bank to provide excellent customer service
Wire Transfers/Funds Transfers/Payments, stop payments, operations/problem solving
Typing loan memorandums, miscellaneous memos, letters, and internal emails
Interface with high-profile bank customers in person and by phone
Order vendor documents and work closely with title companies for closings
Build and maintain files.
Responsible for providing quality customer service in person and on the phone.
Perform other job duties and special projects as assigned
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
REQUIREMENTS
Knowledge of loan documentation and lending practices
Be a cooperative team player with excellent interpersonal skills
Able to manage multiple tasks
Must possess ability to work very well with all kinds of people and enjoy heavy customer service tasks
Knowledge of sales tools and presentation
Knowledge of daily bank operations, including security issues
Knowledge of federal bank policy, procedure and regulations
Outstanding listening and communication skills, both written and verbal
Proficiency with Microsoft Office and knowledge of, or the ability to quickly learn banking software applications
Must be able to interact with other offices and departments for accurate resolutions to problems, errors, in addition to timely completion of job tasks
Critical thinking skills
Must work well under stress and deadlines
Demonstrated good attendance and punctuality
PREFERRED SKILLS AND QUALIFICATIONS
Non applicable
PHYSICAL REQUIREMENTS
Constant use of computer screens and reading of reports
Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile
Regularly required to sit, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear
Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching to file materials
Regularly lift and/or move and carry up to 5 pounds
LOCATION
BancFirst Tower
HOURS
Full Time
Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $12 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EOE/Minority/Female/Disability/Veteran/LGBTQ
Diversity…Our differences enhance business performance.
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