The Position

Job description is not intended to be all-inclusive.

Responsibilities:

• Responsible for managing all work order requests for lab scale instrumentation on the SSF campus and helps to ensure all customer commitments are met.

• Focus on helping the assigned maintenance work centers achieve successful execution of both repetitive maintenance and customer-initiated work according to GMP, EHS, and customer requirements.

• Acts as a key point of contact between customers, vendors, and our internal partners as required to meet departmental service delivery objectives.

• The Planner / Scheduler’s role is to support the FOM Department in:
  • Planning & Scheduling Maintenance Work in accordance with applicable SOPs
  • Reporting and evaluating Metrics against desired outcomes
  • Benchmarking Support Activities and suggesting improvements
  • Running report in CMMS and CCMS as needed to meet customer requests

• Responsible for planning and coordinating maintenance and repairs for equipment, instruments and systems located at SSF site to ensure customer service levels are maintained.

• Maintaining a 4 to 6 weeks Planned Work horizon to ensure on-time completion by the Basic Finish Date.

• Meeting with customers and physically inspecting work locations as needed to plan for successful execution.

• Partnering with MRO to determine availability and/or order parts necessary to complete work orders.

• Determining estimated labor hours to execute planned operational activities and monitor actual versus planned work times to help achieve departmental goals for planning accuracy, and make suggestions for improvement.

• Building and maintaining a strong relationship with all stakeholders, including, but not limited to, MRO Stores, vendors, contractors, customers, document control, CMMS administrators.
• Monitors the CMMS database to ensure accuracy and shepherds changes as needed: equipment master data, task lists, and maintenance plans.
• Achieving schedule efficiency scheduling and bundling jobs based on location, equipment type, technician training, and work load capacity.
• Providing input to management in order to optimize resources and capacity and meet objectives for efficiencies, inventory levels, and customer service.
• Assisting in the development of documented procedures for all planning and scheduling processes.

• Assist department manager in providing information and data to ensure on-time performance of maintenance with minimal downtime.

• Assist in developing and integrating innovative work order processing solutions that lead to efficiencies in the FOM Department.

• Assist in developing operational excellence / continuous improvement initiatives and benchmarking.

• Maintain schedule stability in terms of material and capacity requirements based on planning, training, and work load capacity by coordinating, scheduling and bundling jobs.

• Completing other tasks and projects as determined by supervisor.

Requirements:

You’re someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests across functions and geographies. Where a job title is not considered the final definition of who you are, but the starting point. You are motivated by logic and strategy to benefit the business and patients.

• BS or BA degree in a related field or equivalent experience required.

• Strong communication, customer service, technical, and organizational skills are a must.

• 3 years’ experience with facilities maintenance and repair in a Pharmaceutical or similar corporate campus environment.

• Solid understanding of MS Windows and Microsoft office suite.

• Experience with SAP PM software and Blue Mountain RAM software desired.

• Experience in Planning and Scheduling of analytical and lab scale instrumentation desired.

• Strong communication, leadership, customer service, technical, attention to details, have good problem-solving skills, dependable, proficient in coordination tasks, and organizational skills.

• Must be able to work a M-F dayshift.

• Standard work requires significant amount of keying and mousing. Must be able to accommodate extended periods of computer usage to meet business needs.

• Must be customer service oriented with good oral and written communication skills, and have pleasant telephone mannerisms.

• Ability to work with minimum or no supervision.

The expected salary range for this position based on the primary location of California is $69,900.00-$129,900.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

Genentech is an equal opportunity employer, and we embrace the increasingly diverse world around us. Genentech prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status.

Genentech requires all new hires to be fully vaccinated against COVID-19 as of their start date. This requirement is a condition of employment at Genentech, and it applies regardless of whether the position is located at a Genentech campus or is fully remote. If you are unable to receive the vaccine due to a disability or serious medical condition, or because it is prohibited as a result of your sincerely held religious beliefs, you will have an opportunity to request a reasonable accommodation.