Catholic Charities is a non-profit organization with a diverse workforce of over 2000 employees of all faiths, ages and ethnicities who help to improve the lives of those we serve. We are the largest private provider of human services in Maryland operating over 80 programs throughout Maryland, serving children and families, people living in poverty, individuals with intellectual disabilities, immigrants, and seniors. Here, you can build a career where you make meaningful differences in the lives of others as we fulfill our mission to love, serve, teach, and work for justice.

Catholic Charities of Baltimore is current seeking a Program Assistant who provides general information and referral of services offered to My Sister’s Place Women’s Center (MSPWC). Responsible for maintaining the facility in a clean, safe and secure manner. Contributes to the spirit of hospitality and welcome among clients, volunteers and visitors.

Open since 1982, My Sister’s Place Women’s Center is Baltimore City’s longest-serving women’s day shelter and resource center for women and children experiencing homelessness and poverty. We empower those we serve to overcome their situations through our services, which include extensive workshops centered on the 8 realms of wellness: emotional, spiritual, intellectual, physical, environmental, financial, occupational, and social wellness.

Schedule: Monday to Friday 10 am to 6 pm

JOB DUTIES & RESPONSIBILITIES:

• Provide assistance as needed, assures that each guest receives services in a dignified and respectful manner, from a trauma informed perspective, welcomes, volunteers, guests and visitors to the program
• Monitor building activity to help ensure safety, security and compliance with building policies and procedures.
• Respond to emergency situations appropriately and in a professional manner.
• Provide general assistance to guests and assist in various aspects of delivery of services including assisting in the operation of meals, clothing, laundry, and shower rooms. Assist in housekeeping matters, including maintenance and upkeep of the buildings/storage area and report necessary repairs to the supervisor.
• Other duties as assigned

EDUCATION & EXPERIENCE REQUIREMENTS:

• One year of related experience preferably working with the homeless or at-risk populations.

REQUIREMENTS & ABILITIES:

• Excellent Communication skills
• Sensitivity to the needs of adults who are homeless, experience behavioral health challenges, and vulnerable.
• The ability to exercise good judgment and function as a member of a team.
• The ability to intervene between two or more persons in a non-violent manner.
• Must have ability to communicate effectively in oral and written form; impart information to others using adult methods of instruction.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

• Sedentary work that primarily involves sitting/standing.
• Remaining in a stationary position, often standing, or sitting for prolonged periods.
• Communicating with others to exchange information.
• Repeating motions that may include the wrists, hands and/or fingers.
• Hearing and vision abilities within normal range (corrected) to drive safely and to observe and communicate with others.
• Ability to lift 50 pounds.

Catholic Charities’ policy requires employees in this position to be fully vaccinated for COVID-19, which includes a process for requesting exemption.

We offer a wide range of benefits to meet the ever-changing needs of our employees including but not limited to:

• Health/Dental/Vision
• Vacation/sick/holiday pay
• 403(b) Retirement Plan with a discretionary employer contribution
• Tuition Reimbursement

Join Catholic Charities of Baltimore where you will be an important member of a trauma-informed care organization that promotes a culture of safety, empowerment, healing, and self-care, and that believes that every person has infinite worth and promise.

Catholic Charities is an equal opportunity employer

Experience

• 6 months in human services

Education

• High School or better

Skills

• 040002
• 050001

Behaviors

• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity