Yakima Valley College is one of the oldest community colleges in the state of Washington. Founded in 1928, the college has a long tradition of quality in teaching and in its commitment to students.

Our Mission Statement:
As a federally designated Hispanic-serving Institution residing on the traditional homelands of the 14 Confederated Tribes and Bands of the Yakama Nation, Yakima Valley College cultivates equity and a culture of innovative and inclusive teaching and learning.

Yakima Valley College serves all students holistically, supports all students’ learning goals, and fosters achievement within career and educational pathways.

We strengthen our communities by providing opportunities for personal enrichment, economic mobility, and sociocultural engagement.

We invite you to consider joining Yakima Valley College (YVC), an innovative and equity-focused designated Hispanic Serving Institution that is committed to the pursuit of equitable student learning outcomes for its diverse students.

Yakima Valley College is accepting applications for the position of Program Assistant in the Auxiliary Services - Student Resident Center. This is a 50% of full-time classified position; the beginning salary is $1,445 per month for 24 hours per week, with periodic increments up to $1,910.50, plus a full state benefits package.

Reporting to the Director of Auxiliary Services or designee, the Program Assistant plays an integral role in the educational value added in on-campus living, including planning and coordinating student activities, fostering community development and accountability. As assigned or needed, the position will support other business and operations tasks within the Student Residence Center (SRC). The Program Assistant will actively seek opportunities to support co-workers and the Director of Auxiliary Services.

The Program Assistant is shift work, including weekends and evenings as assigned by the Director of Auxiliary Services. Shift differential (s/d) pay is applicable when a majority of a shift is worked between 5:00 p.m. to 7:00 a.m. Must be able to work overtime when needed, possibly even during periods of suspended operations for the rest of the campus.
This is a 12-month, live in position requiring evening, weekend, and holiday on-call duties. Rent and utilities are provided by the Student Residence Center.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent, AND
• Two years of full-time clerical experience, OR
• Equivalent education/experience

DESIRABLE QUALIFICATIONS:

• An earned Associate's Degree
• 1+ year of professional experience in higher education or closely related field
• One year of experience in a related field with demonstrated commitment to student service
• Experience working with living/learning and / or theme communities
• Experience assisting with investigating and/or resolving student conduct
• Willing and able to seek out and learn new technology skills.
• Proficient use of Microsoft applications (such as Office spreadsheet and database software) including Word, and demonstrated ability to learn additional software applications
• Effective interpersonal skills in dealing with staff, students, and the general public
• Ability to concentrate for extended periods of time, work with interruptions, and multitask
• Ability to approach work methodically and collaboratively
• Ability to communicate knowledge and skills in both oral and written forms to students who represent a broad spectrum of ages, abilities, ethnicity, education, and cultural backgrounds
• Ability to keyboard with normal speed, requiring sitting and hand and arm movements for extended periods of time
• Good judgments in making decisions in accordance with regulations and established policies and procedures

JOB PROFILE:

Student Communication:

• Establish rapport with residents
• Setup and facilitate residence activities and events including games, movies, and crafts
• Assist with conducting floor meetings, conduct hearings, reporting, and correspondence
• Interpret and communicate housing policies, procedures, and regulations using the housing manual
• In collaboration with the Director of Auxiliary Services, facilitate the roommate agreement process, housing policies, and mediate interpersonal conflicts
• Practice effective de-escalation techniques
• Provide sensitive, responsive, well-informed, and equity -minded resources referrals to housing residents, and deliver appropriate information for reporting and following up
• Compute, distribute, communication information including updates and program activities with residents weekly, monthly, and quarterly

Administrative Support:

• Attend and participate in department, staff, division, and committee meetings;
• Perform and monitor front desk/customer service operations, including enforcing staff procedures and managing resident resources; key organization and preparation; mail distribution; rounds of resident halls; lock-outs; update photo directory;
• Participate in after-hours and on-call duty rotation, provide trauma-informed crisis intervention when needed, and deliver appropriate information for reporting and following up;
• In collaboration with the Director of Auxiliary Services, assist in the reporting of facilities and technology maintenance and work order processing;
• Assist with Housing Management System(s)/other relevant software, including entering and tracking student data, running reports, facilitating room changes, and processing housing resident check-in and check-outs;
• Assist in the planning and implementation of conference and guest or temporary housing services and initiatives;
• Prepare narrative and/or statistical reports regarding program operations;
• In collaboration with the Director of Auxiliary Services, may direct the work of student custodians and work -study workers
• Perform other duties as assigned

Application Instructions:

To apply for this position, you MUST submit a complete YVC Online Employment Application, and include the following REQUIRED attachments:

A cover letter describing how you meet the qualifications of this position (a generic cover letter will not be accepted)
A current resume (a resume will not substitute for the "work experience" section of the online application)
Three (3) professional references (personal references do not count as professional)
Unofficial transcripts for confirmation of degree (if minimum qualifications require a degree). The successful candidate will be required to submit official transcripts at time of hire

Please note: Failure to follow the above application instructions will lead to disqualification. Please do not include any attachments other than the ones requested above. E-mailed documents will not be accepted after the closing of the recruitment or in lieu of attaching your documents to the online application.
Candidates invited to interview may be required to perform a skills test.

Candidates may be subject to a Criminal History Background Check as a condition for consideration of employment.

"In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification from upon hire."

Yakima Valley College does not discriminate against any person on the basis of race, color, national origin, disability, sex, genetic information, or age in admission, treatment, or participation in its programs, services and activities, or in employment. All inquiries regarding compliance should be directed to the Executive Director of Human Resource Services, YVC, South 16th Ave. & Nob Hill Blvd., Yakima, WA 98902; or call 509.574.4670.

Applicants with Disabilities who require assistance with the recruitment process will be accommodated to the extent reasonably possible.

All positions are subject to funding.

Yakima Valley College offers a selection of health and retirement plans allowing you to take advantage of the plans that work for you. We also offer paid leave, development and career opportunities, and other compensation benefits. Benefit packages are a key component of our Total Compensation Model.

Insurance Benefits

Yakima Valley College offers medical (including vision), and dental. There are several medical plans with affordable monthly premiums that offer coverage throughout the state. Employees are also covered by basic life and long term disability insurance, with the option to purchase additional coverage amounts. To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website.

Retirement and Deferred Compensation

State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP), a supplemental retirement savings program that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Please refer to the Washington State Board for more detailed information.


Paid Leave and Other Incentives

In addition to the benefits above, full time classifed employees can accrue up to 25 days of vacation, 12 sick days, and 3 personal days each year. Full time employees are also able to take advantage of waived tuition, scholarships and other professional development opportunities.

Contact our Human Resources team with any additional questions you may.