Program Assistant/Receptionist

Full Time
Rapid City, SD
Posted
Job description

Essential Functions

  • Answer multi-line phone system in a professional and friendly manner, record, and distribute messages accurately and efficiently.
  • Receive visitors, determine their needs and direct them to the best possible resource.
  • Ensure child and staff safety by implementing and enforcing YFS security procedures.
  • Assist with management of donations by maintaining database, ensuring donors/supporters receive appropriate appreciation and recognition, including preparing thank you letters, assuring forms are signed by donors and maintaining files.
  • Assist in maintenance of donor database by adding prospective donors and updating information as appropriate.
  • Assist with the solicitation of sustaining contributions by packaging and mailing direct mail appeal letters and processing return mail generated by this mailing.
  • Create name badges for employees, parents and other members of YFS.
  • Create or order business cards for new employees
  • Assist with planning, coordination and production of special projects and events as requested by supervisor.
  • Promote and support all YFS programs and services.
  • Act in accordance with purpose, philosophy, values, goals, policies, and procedures of YFS.
  • Perform additional duties as requested by supervisor.

Additional Functions

  • Assist with delivering packages, obtaining signatures or other errands, as requested by supervisor or Grants Administrator.
  • Maintain a clutter free reception area.

Environmental Functions

  • Perform duties in a controlled office environment and remotely.
  • Be able to drive agency and personal vehicles as needed.
  • Ability to lift up to 50 lbs.

Minimum Qualifications

  • High School diploma or GED required.
  • Secretarial experience, including proficiency in Word and Excel programs and familiarity with common office equipment.
  • Written and verbal communication skills.
  • Current vehicle liability insurance and a valid driver’s license required.
  • Ability to maintain confidentiality.



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