Job description

Role: LAUNCH@NOCC Program Coordinator

New Orleans Career Center

The New Orleans Career Center (NOCC) prepares Orleans Parish public high school students and local adults for high-wage, high-demand careers with clear sightlines to future growth and prosperity. Our trainees explore, prepare for, and enter career pipelines – through technical training, industry-based certifications, hands-on and work-based learning. We envision a world where every public school student in New Orleans graduates from high school equipped to choose their own future and shape the future of New Orleans. New Orleans Career Center offers adults highly-focused, industry-informed rapid reskill training to enter or re-enter the workforce.

In 2022 NOCC is expanding our continuum of post high school training with the LAUNCH bridge year program for graduating high school seniors.

LAUNCH@NOCC

LAUNCH is a highly focused 5th year of high school: a “bridge year” of advanced technical training, success training and coaching, work based learning, and professional networking. LAUNCH participants develop both technical skills and soft skills while building a network of peers and professional contacts who can support and enhance their personal planning and professional journey.

LAUNCH students choose to pursue industry valued credentials and licensure in one of the following career pathways: skilled crafts, engineering and manufacturing, emergency medical services, healthcare, digital media, software development, and IT.

Graduates will leave with a strong five year plan informed by their decisions which will likely include full time employment in a technical field, 2 or 4 year college enrollment, or a combination of these opportunities.

LAUNCH Program Goal: 80% or more of LAUNCH cohort participants complete the program as indicated by the following:

• Earn an advanced IBC or completing an apprenticeship
• Complete work readiness and participating in success training and coaching
• Engage in an internship or work experience
• Complete a 5 year plan and portfolio

The LAUNCH Team

The LAUNCH @ NOCC Team has 5 full-time team members for the 2022-23 program year, which includes a Director, Success Coaches, and a Program Coordinator, in addition to regular support from the greater NOCC team. Additionally, the LAUNCH program works with external partners to provide additional resources to program participants, including technical training, art therapy and wraparound support, and other academic support services.

The Opportunity: LAUNCH Program Coordinator

The Program Coordinator is responsible for the operations and logistics for the LAUNCH program and includes a variety of operations, logistics, and project management tasks, including participant recruitment, training, data management, program improvements, and alumni support and programming. This person must be committed to the mission of NOCC and have an unwavering belief that all young people in New Orleans have the potential to achieve academic, professional, and personal success.

In addition to working directly with the LAUNCH team, this position closely collaborates with several other members of the NOCC team, especially related to data management, student and school communications, and facility needs and logistics.

This position reports directly to the Director of LAUNCH.

Position Details

• LAUNCH Program Planning, Logistics and Implementation: Execute operations and logistics of the LAUNCH program (with the support of the LAUNCH and NOCC team) to ensure the success of yearlong training and support. This role includes a variety of operation, logistics, and management tasks. Specific duties include but are not limited to: recruitment, data management, partner relationship management, event planning and coordination, student and coach monitoring and support, participant stipends payroll, materials, space operations.
• LAUNCH Participant Recruitment and Admissions: During the recruitment phase, manage LAUNCH participant recruitment and selection process. This includes developing recruitment materials, scheduling and conducting recruitment and application support sessions, managing student application tool(s) and the entire admissions process, as well as communicating with students, schools, families, scoring team members, and other stakeholders on a regular basis.
• Student and School Communication: Communicate with LAUNCH participants and school representatives, from the recruitment and application process throughout the duration of their bridge year experience to ensure each participant has a positive experience. Oversee school communications and updates leading up to and throughout the LAUNCH program.
• Data Management: Ensure accurate data entry in data systems, produce reports for internal and external teams and grants, and contribute to data roll up and analysis.
• Technology and Materials Management: Manage all materials and technology required for LAUNCH programming, including inventory, ordering, distribution/set up, troubleshooting, etc.
• Special Events: Support the planning and management of logistics for key special events; support planning and execution of additional special events in collaboration with the Employer Team and the rest of the LAUNCH team (e.g., Power Hour, Future Building Fridays, Closing Ceremony, etc.).
• Program Logistics Support: Support with planning and execution of LAUNCH success training sessions and case management, including project planning, preparing/drafting/editing documents and presentations, printing and distributing workbooks, handbooks, and other documents, ordering and distributing swag and certificates, location and transportation logistics, virtual programming logistics, survey tracking and analysis support, etc.
• Technology/Software Management: Manage and maintain LAUNCH program software and subscriptions which include but are not limited to: Slack, Lyft, Google Sheets, enrollment applications, etc.
• Special Projects - Other duties as assigned on an ad hoc or seasonal basis.

*

This role reports to the Director of LAUNCH.

Skills/Experience:

• Exemplary organizational and time management skills.
• Strong communication skills and propensity for listening closely to others and adapting to a wide variety of stakeholders and priorities
• Demonstrated commitment to diversity, equity, and inclusion practices
• A track record of getting things done; proven project management experience and outstanding attention to detail
• Self-direction; results oriented and a data-driven approach to the work
• Experience and comfort with using Microsoft Office (Word, PowerPoint, Excel) and Google tools (Docs, Sheets, Slides, Forms)
• Prior experience with data management systems
• This position will require local travel; reliable access to an insured car and possession of a valid driver's license strongly preferred

This role is an exciting opportunity for anyone who is:

• Driven to take a concept, create a plan to achieve it, and implement that plan with feedback and iteration
• Passionate about rethinking high school transition and career pathway programming
• Skilled at building authentic, trusting relationships with young people, as well as advancing a team that works incredibly hard on behalf of students
• Excited by the prospect of taking on a new role and is comfortable with a level of ambiguity that comes with a growing position and program at New Orleans Career Center
• Wants to build towards programmatic leadership through the development of high quality programming and a supportive and inspiring student experience
• Service and results oriented, with the ability to manage and conduct high-quality behind-the-scenes work to achieve goals, and thrive in an evolving workplace
• A deep interest in helping students successfully bridge from the classroom to the real world and a passion for asset-based youth development
• Consistently model workplace soft skills and demonstrate a deep belief in the importance of soft skills as critical to workplace success.

Preferred Experience:

• Speak, read, and write fluently in Spanish and English, with the ability to support participants who are learning English.
• Experience with and knowledge of workforce development and professional skills training content.
• Experience coaching or teaching with multiple years experience in an instructional or coordinator capacity with youth or adults.
• 4+ years experience in education, workforce development, youth development, non-profit or business.
• Bachelor's degree required. A Masters degree (e.g., MBA, MPA, M.Ed, MSc.) or equivalent experience is a plus.
• Prior work experience, ideally in an office or education setting.

Compensation:

Competitive salary, commensurate with experience and qualifications. NOCC also offers a competitive benefits package that includes 80% employer-paid health insurance, long- and short-term disability insurance, 401K, 10 days of paid time off in excess of NOCC org-wide breaks, a flexible weekly schedule to tackle role responsibilities, and professional development resources and opportunities.

Salary range: $50,000 - 65,000

Application and Hiring Timeline:

Applications will be considered on a rolling basis. Please submit a short cover letter outlining your interest and a resume as part of your application. Following a successful application, the hiring process is scheduled to wrap by mid January 2023, with a start date of early February 2023. The process will include: an initial screening interview, performance task, in-person interview/visit, and follow up conversations with NOCC staff, as necessary.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
NOCC currently follows the safety guidelines for public education in Orleans Parish and those set by local and state leadership.

Education:

• Bachelor's (Required)

Willingness to travel:

• 100% (Required)

Work Location: One location

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