Job description

Program Coordinator, San Mateo County

Bay Area PLS is a mobile healthcare company providing professional blood draws, vaccinations and Covid-19 testing to individuals in the comfort of their own homes, as well as entities such as medical research companies, home health agencies, government agencies, and many more. We take pride in providing patient care as efficiently and painlessly as possible, while complying with all safety rules and regulations and preserving the integrity of all samples for delivery to the testing laboratory.

Position Description:

Client Liaison Responsibilities

• Forecast staffing needs in accordance with contractual and operational requirements
• Work directly with clients to execute contractual expectations
• Manage multiple ongoing projects at the same time
• Liaise with Community Partner Lead and provide feedback and timely information/documents to relevant stakeholders
• Report event results to clients and relevant stakeholders
• Solicit new community level partnerships for both testing and vaccination events Operational Responsibilities
• Collaborating departmentally to coordinate vaccine and testing clinics within the county
• Monitor site activities and provide operational guidance where needed
• Register patients into Primary Bio
• Perform site visits
• Send staff emails
• Manage onsite operations, including but not limited to infrastructure, tech, power, equipment, medical supplies, PPE, staffing and inventory as needed
• Update internal databases to create transparency and collaboration between departments
• Utilize multiple software platforms to efficiently execute programs
• Implement and adhere to best practices and ensure compliance with operational policies, site safety compliance requirements, including COVID-19 compliance
• Liaise between clients and community partners in meetings and relay information to internal departments
• Problem-solving and responding daily to inclement conditions, cold weather, rain, wind, flooding and other inherent challenges of an outdoor work environment
• Motivate staff to perform at their best by fostering a positive and supportive work environment
• Monitor loss, damage and repair needs; follow-up as needed
• Support site activities and provide operational guidance where needed
• Understand site operations from a large scope lens and be able to translate plan to on-site team
• Precipitate and identify potential and actual workflow problems; provide solutions to maximize onsite efficiency
• Other duties assigned as needed

Education:

• HS Diploma: High School Diploma or General Education Diploma (GED) or equivalent education/experience
• Associates degree preferred or equivalent training and experience

Qualifications:

• This is a mobile role, frequent travel to and between job sites is required
• Familiar with or able to become familiar with computer software programs such as G-Suite, PrimaryBio, O365 & Electronic Medical Records systems
• Excellent communication skills (verbal and written)
• Experience working in a team environment
• Ability to work daytime hours Monday through Friday; however, flexibility may be required to meet staffing needs on weekends. This employee will not be expected to work more than 40 hours per week
• Ability to adapt to unpredictable situations within the work setting

Experience:

• 1 Year of Administrative Leadership Experience
• 5 Years Customer Service Experience

Mobile Requirement:

This position will cover all of San Mateo County and must be willing to travel throughout the county.

Compensation:

$62,400 - $70,000 depending on experience/qualifications

Position Type: Full-time
Employee Status: Regular
Benefits: Benefit eligibility will be reviewed at 90 day probationary period

Position Status: Non Exempt

Union: No
Job Shift: Day
Shift Hours: 8 Hour Shift
Days of the Week Scheduled: Monday through Friday, with some weekend availability if necessary.
Weekend Requirements: Occasional
Schedule: Full Time
Hrs Per 2wk Pay Period: 80
Applications Accepted: All Applications Accepted

Equal Employment Opportunity
Bay Area PL Services ('BayPLS') is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

About BayPLS
Bringing the Laboratory to you & humanizing healthcare on demand. BayPLS provides blood draws, covid tests, covid vaccines, in home or at work, for both personal and corporate needs. We have been providing these services to the Greater Bay Area since 2017.

Job Type: Full-time

Pay: $62,400.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

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