COME GROW WITH US! We are SERVPRO of Montrose/Telluride, and we are seeking an experienced Production Manager to lead our Water Damage Mitigation & Mold Remediation Dept. Our core services include property damage clean-up, and restoration/repair of all manner of property damage, including re-construction (commercial and residential) for buildings that have suffered events such as fire/smoke damage, water/sewage damage, in commercial or residential locations. SERVPRO of Montrose/Telluride’s mission is to help people put their personal lives or business lives back together after a catastrophic event. We are in search of a high-integrity individual to join our dynamic team. If you fit the profile described below, we would love to hear from you.
LEARN, MAKE GOOD MONEY, GROW YOUR CAREER

OVERVIEW OF JOB:
The Fire/Water/Mold Production Manager oversees all aspects of water damage mitigation/restoration projects and mold remediation projects. Likewise, he/she manages all assigned production crews on such jobs. His/her responsibilities are centered around customer satisfaction, staff development, and revenue growth. This front-line manager leads his/her team to operational excellence. Work time is mostly Monday – Friday, regular daytime business hours. Some after-hours, evenings, and weekends are required as needed.

PERSONAL QUALITIES:

• Confident, Friendly disposition, natural leader, and teacher
• Good organizer of priorities and people
• Excels in a team-oriented work environment
• Coachable and loves learning and expanding your technical knowledge
• Dependable self-starter who takes initiative to get things done
• Ability to perform, adapt and thrive in quickly changing circumstances
• Compassionate “people person,” focus on delivering excellent customer service
• Takes pride in helping other people

PRIMARY RESPONSIBILITIES:

• Manage the customer experience and overall customer satisfaction
• Provide priority response to potential customers
• Develop scope of work for projects and Build estimates
• Negotiate customer and/or client approval of project scope and estimate
• Schedule crews and resources to provide service on active projects
• Coordinate and oversee the production of services with crews and subcontractors
• Document and/or review job files to support the services provided
• Maintain communication with internal and external stakeholders
• Manage production expenses
• Manage equipment and materials (assets)
• Follow and oversee safe work practices to OSHA and risk management guidelines

MANDATORY QUALIFICATIONS:

• Must be able to commit to working at least 40 hours a week (Mon-Fri) plus work after hours when necessary, including evenings and weekends.
• Minimum of 5 years experience in Fire/Water damage restoration, building maintenance, janitorial, or carpet cleaning
• Computer literate and quick learner in new applications
• Must be able to communicate well in English (verbal and written)
• Must have a valid driver’s license and eligible for our auto insurance
• Must pass a pre-employment drug screen and background check

PREFERRED QUALIFICATIONS AND SKILLS:

• Experience in scoping and estimating water damage mitigation jobs
• Experience with the Xactimate estimating program
• IICRC WRT certification plus 1 more
• Must have your own transportation to and from work
• Ability to lift a minimum of 50 lbs regularly, occasionally up to 100 lbs with assistance
• Ability to climb ladders, work at ceiling heights, and work in tight spaces (e.g., crawl spaces, attics)
• Ability to sit/stand/walk for prolonged periods of time
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning products/chemicals
• Ability to travel locally and out of state when necessary
• Possess a valid driver’s license in good standing, have no DUI’s in last 5 years
• Ability to successfully pass a background check subject to applicable laws

EDUCATIONAL REQUIREMENTS:

• High School Diploma, GED, or equivalent
• IICRC WRT certification (preferred)
• PAY RANGE: $70,000.00 to $80,000.00 per year

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.