SUMMARY

As a Promotions Coordinator, candidate will be responsible for executing on and off property promotions and events as directed by the Player Development Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Completes logs and other paperwork as required.
• Possesses knowledge of events and activities within the Erie community and on property in order to provide information as requested by guests.
• Possess a thorough knowledge of all amenities on property in order to actively market those amenities to guests.
• Implementing promotions and events in accordance to promotional rules and guidelines.
• Perform casino announcements in a clear, concise, upbeat manner.
• Possesses an engaging personality that is detail oriented and able to complete tasks and meet deadlines in a highly time sensitive environment.
• Assist the Casino Hosts service guests through issuing comps, player cards, and general account servicing.
• May issue a complimentary in accordance with the approved comp matrix.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE

High School Diploma or equivalent. Prior customer service experience required.

LANGUAGE ABILITY

Ability to read and interpret documents such as safety rules and instructions, and procedure manuals. Ability to speak effectively before groups of customers.

MATH ABILITY

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

REASONING ABILITY

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS

Microsoft Office experience required.

CERTIFICATES AND LICENSES

Must be able to obtain and maintain appropriate licensing from the Pennsylvania Gaming Control Board.

SUPERVISORY RESPONSIBILITIES

None

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level is moderate. Candidate will be exposed to smoke when on the casino floor and in the Cage. Candidate must possess good interpersonal skills, be organized, and be able to work in a fast-paced and demanding environment. Candidate will be exposed to all types of weather.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Candidate will frequently be required to walk, stand, use hands and reach with hands and arms. Candidate will occasionally climb stairs. Candidate will occasionally sit. Candidate is frequently required to talk and hear. Occasional lifting up to 25 lbs. is required. Specific vision requirements include close vision, distance vision and the ability to adjust focus.